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fmateo05

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Posts posted by fmateo05

  3. SMS API responds with error 500 while trying to send Message/SMS

    in Product Discussion

    Posted

    I am trying some tests to make it send the message correctly. The logs shows similar to this (with debug)

      

    15:27:02.624 [debug] |Ci~qQUKL7a|kz_amqp_channel:245(<0.10237.78>) published to im(direct 333B) exchange (routing key sms.outbound.Ci~qQUKL7a) via <0.4190.21>
15:27:02.626 [debug] |7f98b0f8025a9d988ad65997c680fcde|kz_services_plan:318(<0.10239.78>) fetching plan 21013770bd8a23de0187944eb217fd8b/plan_simple_1
15:27:02.629 [debug] |7f98b0f8025a9d988ad65997c680fcde|kz_services_plans:196(<0.10239.78>) adding plan 21013770bd8a23de0187944eb217fd8b/plan_simple_1 for bookkeeper default_bookkeeper
15:27:02.632 [debug] |7f98b0f8025a9d988ad65997c680fcde|kz_services_plan:318(<0.10239.78>) fetching plan 21013770bd8a23de0187944eb217fd8b/plan_simple_1
15:27:02.632 [debug] |7f98b0f8025a9d988ad65997c680fcde|kz_services_plans:196(<0.10239.78>) adding plan 21013770bd8a23de0187944eb217fd8b/plan_simple_1 for bookkeeper default_bookkeeper
15:27:02.645 [debug] |7f98b0f8025a9d988ad65997c680fcde|kz_im_onnet:250(<0.10239.78>) not routing #{account =>
  <hidden-information/>
  
  
    reseller_id => <<"21013770bd8a23de0187944eb217fd8b">>,
              route => undefined}

    It is trying the send in offnet number. Looking how to configure offnet text messaging or to force onnet

  10. Call Center App

    in Product Discussion

    Posted

    On 6/7/2018 at 9:50 AM, nick said:

    Hi

    call center app is it free? Or is there a plans to be released as open source? 

    I guess the pro version will be always paid.

    We have found a workaround call queue management integrated with kazoo. It currently is in testing stage and not using acdc engine.

  15. Can't register hardware SIP phones.

    in Product Discussion

    Posted

    3 hours ago, SuperPauly said:

    So I have installed the Centos 2600hz packages and I am using only CouchDB and no BigCouch. I have managed to register 1 Zoiper SoftSIP instance but not matter the combination of username, password,extension or realm either the ATCOM or Yealink T26 SIP phones I have I constantly get this message in Kamalio logs. 

    May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|start|received udp request REGISTER sip:192.168.2.17
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|source 192.168.2.18:5062 -> 192.168.2.17:5060
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|from sip:user_vZEW43@192.168.2.17
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|to sip:user_vZEW43@192.168.2.17
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|original R-URI (sip:192.168.2.17) is this proxy, treating as external sources
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|register|invalid domain

    I thought the problem maybe DNS and them not being able to resolve aaaa.bbbb. SO i created a local DNS server to resolve the aaaa.bbbb to my 2600hz instance but I'm still getting this error. The CouchDB log looks like it has some undefined values in but not sure if that maters since It still says 200. 

    [notice] 2022-05-10T15:26:13.167681Z couchdb@127.0.0.1 <0.14555.46> 494e5d2816 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 4
[notice] 2022-05-10T15:26:13.174960Z couchdb@127.0.0.1 <0.14439.46> 14b57882de 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 3
[notice] 2022-05-10T15:26:13.201342Z couchdb@127.0.0.1 <0.14500.46> 958b55a5e1 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 5
[notice] 2022-05-10T15:26:13.208122Z couchdb@127.0.0.1 <0.14568.46> 9f028ecb95 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 3
[notice] 2022-05-10T15:26:13.221917Z couchdb@127.0.0.1 <0.14546.46> 0e91c81355 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 1
[notice] 2022-05-10T15:26:13.223443Z couchdb@127.0.0.1 <0.14548.46> 0e32b0cef4 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 1
[notice] 2022-05-10T15:26:13.236378Z couchdb@127.0.0.1 <0.14551.46> c9f3fa9283 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 1
[notice] 2022-05-10T15:26:13.237772Z couchdb@127.0.0.1 <0.14553.46> 6bd1a2e515 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 1
[notice] 2022-05-10T15:26:13.627734Z couchdb@127.0.0.1 <0.14581.46> 1073f48b1b 127.0.0.1:15984 127.0.0.1 admin GET / 200 ok 4
[notice] 2022-05-10T15:26:13.628475Z couchdb@127.0.0.1 <0.14552.46> 2462931f04 127.0.0.1:15984 127.0.0.1 admin GET / 200 ok 3
[notice] 2022-05-10T15:26:13.884191Z couchdb@127.0.0.1 <0.14598.46> db377a242e undefined 127.0.0.1 undefined GET / 200 ok 3
[notice] 2022-05-10T15:26:15.889031Z couchdb@127.0.0.1 <0.14560.46> c93c3d610e undefined 127.0.0.1 undefined GET / 200 ok 3
[notice] 2022-05-10T15:26:16.253372Z couchdb@127.0.0.1 <0.14700.46> a60121cd50 127.0.0.1:15984 127.0.0.1 admin GET /faxes/_design/faxes/_view/schedule_accounts?group_level=1&group=true&reduce=true 200 ok 5
[notice] 2022-05-10T15:26:17.892943Z couchdb@127.0.0.1 <0.14706.46> ca8e3755f7 undefined 127.0.0.1 undefined GET / 200 ok 3

     

    Here is the image of the HAProxy showing everything working.image.png.4aa93d445dbd12dae8cb00ca64ca5f05.png

    I'm really confused about what I exactly type on the the Sip phones. Here is what I have typed in for the YeaLink SP-T26p and the ATCOM (Sorry not sure what model)

    image.png.8e60a9e4a12abe8d9bd7619e44338f02.png

    image.png.c0668ba0c4e589380aa3a416a61dde5f.png

    The password are copy and pasted and I have checked for rouge spaces.  I have also disabled all types of firewalls/iptables so its probably a config I have mis-setup. I have been following this guide

    https://gist.github.com/ruhnet/d1b1a5b02498ec36504f8fcead81b50e

    And a YouTube video for installation. I also am confused by the Number part it wants me to buy them or sync them. But from what? I'm in the UK and this seems like a US style PBX, how can I add my SIP gateway and add extensions without having to Sync or buy them since I have lready bought some numbers and already have extensions for our internal system ready to go.

     

    Thanks :)

    Which Youtube video did you watch?

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