[Diversion in the calls]

Hi @DanH.

I have updated the system.

FS:

Kazoo-applications:

Kazoo-ecallmgr

I sent the information with logs by a personal message.

[Diversion in the calls]

Hi @DanH!

At the moment I have version 4.3.140. Within a few days I will update to 4.3.141. And provide the necessary data.

Thanks for your reply.

 

[Diversion in the calls]

Hello everyone) maybe someone has encountered something like this. It is not possible to solve the problem yet.

[Diversion in the calls]

Hello!

On 8/31/2021 at 9:16 PM, DanH said:

Hi @svisst, if you could provide some call logs with as many details as possible, we can try taking a look to see what stands out! 

For the moment, What I did is:
- Setting "should_add_diversion_header": "true" to system_config -> Kazoo_endpoint
- On monster-ui,  on device that have "Call Forwarding" enabled, have "Keep Original Caller-ID" checked

In the ecallmgr log, I see:

Sep 10 07:30:04 kazoo-db1 2600hz[1318]: |SBC4294681f9102c2e11e99b335659f9e36@10.200.66.5|ecallmgr_util:116(<0.29176.100>) building xferext on node freeswitch@kazoo-fs2.kazoo: bridge {call_timeout=20,originate_timeout=20,outbound_redirect_fatal='false',ignore_early_media='true',bridge_export_vars='hold_music',local_var_clobber='true'}[^^!presence_id='1001@fa6d8f.sip.kazoo'!ignore_early_media='true'!leg_timeout='20'!sip_h_X-KAZOO-AOR=sip:user_jMw53S@fa6d8f.sip.kazoo!sip_h_X-KAZOO-INVITE-FORMAT=username!sip_h_Diversion=<sip:4991234567@1.2.3.20>;reason=unconditional!ecallmgr_Retain-CID='true'!ecallmgr_Owner-ID='3cd8bee8727eea0c115e7da10c029b0a'!ecallmgr_Account-ID='2d9d413fd1f11a21fe3eef9e5e8b552f'!ecallmgr_Call-Forward='true'!ecallmgr_Authorizing-Type='device'!ecallmgr_Authorizing-ID='1fd877f07293518bef9dd6f9b28f4948'!ecallmgr_Call-Forward-From='offnet'!ecallmgr_Require-Ignore-Early-Media='true'!ignore_early_media='true'!loopback_bowout_on_execute='false'!loopback_bowout='true'!sdp_secure_savp_only='false'!sip_invite_domain='fa6d8f.sip.kazoo']loopback/89161234567/context_2

I see the same thing in the log FS. But the invite message is sent to the vendor without a field Diversion.

 

[Diversion in the calls]

I have the same problem on version 4.3.140. Did you manage to solve the problem?