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DanH

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  1. Hello all you wonderful people! I'd like to formally introduce myself here, as some of you may already know me from the 2600Hz organization and past exchanges on these forums, but otherwise I've not done a proper salutation yet. I'm the same Dan you may have interacted with via a support ticket in the preceding couple years, and I wanted to let you all know that I have recently shifted into the Community Manager capacity, standing on the shoulders of giants (thanks @Emily R!) and tasked with expanding on the great work that's already been done here. I actually wanted to make this a poll, but found the format for that post type too restrictive (making a note of that for future reference!), so instead I wanted to make this a longer format kind of post. So! One of my main objectives now is obviously to engage in this community and the various channels we use (come say "hi" on Slack sometime!) and get a sense of what you all would like to see more of in these areas. If I could have a moment of your time, please use this thread to post your thoughts and visions for this community, in every sense you can conceive of--from the overall structure to content and representation. Your feedback is invaluable as we continue to develop and foster one of the most unique and powerful features of 2600Hz and Kazoo as a product, you! Truly, this is freeform; I am looking for your earnest thoughts and feelings on how we can continue to build on this amazing legacy I am honored to take some part in supporting and fostering. Thanks for reading, thanks for participating, thanks for 'Kazoo'ing and taking the time and everything you do, and I look forward to getting your insights here!
  2. Hi everyone! Stopping by to see if folks had had a chance to review the following documentation regarding Caller ID Privacy: https://github.com/2600hz/kazoo/blob/e76940ba8866bf57274b0c15a99350b9c2743460/core/kazoo_endpoint/doc/privacy-cid.md This was discussed at length internally, and while there are some details that may not apply, it was noted that another option for getting this to work was the following: [...]one option is to set caller_id_options.privacy_method to sip on the carrier doc(s). This has only been verified in 5.x so far. I hope this helps, and I'll check back in to see what comes of that!
  3. How do I set multiple phones to a single voicemail box? I want multiple phones to be able to access our single “support” voicemail. Can my same phone have more than 1 mailbox? YES! Here’s how: Open your Provisioner App. (This is slated for access in SmartPBX shortly) Select the Devices tab Select the device you want to update. Go to the Combo Keys tab From the dropdown for Type, select BLF In the Value field, enter *98[voice Mailbox number] as its value. There should be no spaces. Label the key if you want. SAVE! Notes: The key will turn red or blink when there’s a new message. If a voicemail is left in a mailbox other than your own, that mailbox light will blink. This must be toggled on by our support team if you are using Global Infrastructure or Private Cloud.
  4. Can you explain more about what you mean here? What are you trying to do with trunks in this case?
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