@fmateo05 Thanks for reply. I tried what you suggested and it didn’t work.
I think main problem is that there is no sip device related document in the sip_auth database.
Hello.
As inferred by @fmateo05 it seems your Zoiper config is wrong. Your log says username is john@aio.kazoo.com but this should be john@office-dev.aio.kazoo.com based on your sip config.
Username:john
Hostname:office-dev.aio.kazoo.com
Password:123456789
Outbound Proxy:aio.kazoo.com (or IP address equivalent)
Can't register sip devices
in Product Discussion
Posted · Edited by Balo (see edit history)
Hello.
As inferred by @fmateo05 it seems your Zoiper config is wrong. Your log says username is john@aio.kazoo.com but this should be john@office-dev.aio.kazoo.com based on your sip config.
Username: john
Hostname: office-dev.aio.kazoo.com
Password: 123456789
Outbound Proxy: aio.kazoo.com (or IP address equivalent)