[Ring Group external ringtone]

15 hours ago, abuzooz said:

There is no problem with Kazoo, it is related to the carrier itself, you need to understand that ring groups are different than queues, where in ring groups you are streaming the media without the call being picked-up while in queues, the call will be connected then media is steamed, this is always supported by all carriers.

We have music working on ring groups, but not all carriers play it, some does and others doesnt.

 

@Sara

thanks @abuzooz

14 hours ago, fmateo05 said:

Any success with your config?

This information could be also useful:

https://freeswitch.org/confluence/display/FREESWITCH/180+vs+183+vs+Early+Media

thanks, i will also check the free switch settings

[Add new view to couchdb accounts]

On 1/21/2021 at 12:06 AM, abuzooz said:

Hi All

We designed a new couchdb view and we want kazoo to add it automatically when a new account is created, we aim to get it automatically added to account MODB and DB, any idea how to do that? 

 

Thanks

Yazan

hi @abuzooz,

you must add your view to core/kazoo_apps/priv/couchdb/account/{YOUR_PATH}

now every time you have make the project this view automaticaly added to couchdb, for the current data use "sup kapps_maintenance refresh" to add this view

[Disable call waiting in ring group]

How can i  find out  the status of each agent (busy or not) in ring group ?

( in queue " /v2/accounts/{ACCOUNT_ID}/agents/status/{AGENT_ID} " ) 

[Ring Group external ringtone]

On 4/28/2020 at 4:38 AM, fmateo05 said:

Call me at the number i will send you on  messages

Hi @fmateo05, I have a same problem, do you have a clue?

[Disable call waiting in ring group]

hi, thanks tomas,

In this regard, I need an api that I can find out  to understand the status of each agent (busy or not). Do you have a clue from an api that does this? (In the queue, you can understand the status of each agent. Is this also possible in normal mode?)

[Disable call waiting in ring group]

When a user is talking in a group, with the arrival of a new call, this user also receives a call waiting beep.

How can I disable call waiting in ring group ?

 

[Search in multiple fields]

thanks, i solved the problem but now i have a another problem 

filter on some fields not working like dialed_number on cdrs!!!

[Search in multiple fields]

Thank you for your answer, but Kazoo filters do not meet my needs I want all the results, for example "sara", "sarah", "sara f" to be listed when I search if the to field is similar to sara, not just results exactly equal to sara

[Search in multiple fields]

In Kezo, what is the solution to have a mechanism like a filter, but instead of the key being exactly equal to the value, the key contains the value?