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Showing results for tags 'welcome_prompt'.
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Dear Kazoo Team, Good afternoon or evening! Any chance someone can lend me a hand? I am having a strange issue with the conference action in callflows, for a very specific scenario. I am trying to prevent the welcome_prompt from playing, so I created a callflow using monster, and then modified the callflow document flow attribute directly on the database as follows: { "data": { "id": "5e526d64a90c856efb62048d58ffa29f", "moderator": false, "play_entry_tone": false, "play_exit_tone": false, "welcome_prompt": { "play": false } }, "module": "conference", "children": { } } For some reason, this setting only works once (on my first attempt), but the "welcome to the conference" message gets played again on my second and subsequent call attempts. I can make it stop playing (again, only once) by either waiting some seconds and trying again, or by flushing the callflows cache. Could this be a cache issue? Maybe some odd logic not caching the welcome_prompt section or ignoring it if the object was recovered from cache? Thanks much!
