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Forwarding Menu Option


Colter

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We have a menu setup that enables clients to modify TOD callflows. (Thank You @Rick Guyton)

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What we'd like to do next is add a 4th menu option that links to another sub-menu allowing users to manually forward phones to a number (3 options again, forward/unforward and change). I see the options for forwarding in the Callflows app, but I can't sort out how to get the system to relate that forwarding change to the main number. If anyone has any guidance I would appreciate it. 

 

Thanks so much. 

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Hi @Colter,

I'm happy to hear you found that helpful. :)

As for this question... I know you aren't going to like this answer, but you can't forward a number directly in Kazoo. Only user objects can be forwarded. To help further, I'd be good to know some info from you?

1) Are you using your own carriers or 2600hz?

2) Are you using SmartPBX or Advanced Callflows primarily to manage your accounts?

3) Do you have any development background? Python, PHP, ect?

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