Jump to content
2600Hz Community

Kazoo-Erlang Error


naveed6865
 Share

Recommended Posts

Hi

I am facing strange issue with kazoo. I dial *97 to check voicemail but i hear only dead air in the calls. In the kazoo.log file i see following error

 

 

14:09:05.815 [error] |0000000000|Undefined:Undefined(<0.23393.2>) gen_server <0.23393.2> terminated with reason: decode_error
14:09:05.815 [error] |0000000000|Undefined:Undefined(<0.23381.2>) gen_server <0.23381.2> terminated with reason: decode_error
14:09:05.815 [error] |0000000000|Undefined:Undefined(<0.23393.2>) CRASH REPORT Process <0.23393.2> with 0 neighbours exited with reason: decode_error in gen_server:terminate/7 line 812
14:09:05.816 [error] |0000000000|Undefined:Undefined(<0.23381.2>) CRASH REPORT Process <0.23381.2> with 0 neighbours exited with reason: decode_error in gen_server:terminate/7 line 812
14:09:05.816 [error] |0000000000|Undefined:Undefined(<0.23292.2>) Supervisor 'ecallmgr_fs_event_stream_sup_freeswitch@kazoo.asterlinkcomms.com' had child ['PRESENCE_IN'] started with ecallmgr_fs_event_stream:start_link('freeswitch@kazoo.asterlinkcomms.com', ['PRESENCE_IN'], undefined) at <0.23393.2> exit with reason decode_error in context shutdown_error
 

 

seems its related to erlang or rabbitmq . not sure, all services are up and running without any error.

 

Regards

 

Naveed

Link to comment
Share on other sites

I recently experienced this and was caused by the mismatched value of tcp_packet_type in Kazoo and event-stream-framing in Freeswitch. You can check this by

sup kapps_config get ecallmgr tcp_packet_type

and by checking event-stream-framing value in /etc/kazoo/freeswitch/autoload_configs/kazoo.conf.xml.

Make sure they are the same value.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...