alexcc Posted May 16, 2020 Report Posted May 16, 2020 Just finished the installation following the instructions https://docs.2600hz.com/sysadmin/doc/install/configure_kazoo/ Installed it on a VPS Created four devices which appear to be registering correctly on the endpoints (using Bria) - but on SmartPBX the device shows as unregistered. My previous experience was only with FreePBX so I donnot know which logs to look to troubleshoot. I did the healthheck as per the post, and I don't see any errors Any help would be greatly appreciated. healthcheck_anonymised.txt
fmateo05 Posted May 16, 2020 Report Posted May 16, 2020 Does that softphone use outbound proxy setting? If the realm is not resolved through DNS, you must use Realm and IP address to register Domain: The account's realm Outbound proxy: The server's ip address
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