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CRM Integration


We have a CRM application and we want to add calling capacities to it. We are currently looking into Kazoo and Twillio. Our solution is a .NET winform app that embeds the CEFSharp web browser, so we can connect either way. Here are my questions…

1)      Does Kazoo have an API we can use to make and retrieve calls?

2)      Does Kazoo have a Softphone we can use to embed in our solution. Is it HTML / WebRTC based or other?

Love to hear how others approached this and what the possibilities are...



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