AnthonyP Posted August 20, 2020 Report Share Posted August 20, 2020 2600hz Team, We're trying to switch over to using Call Center Pro, but one of the items that seems to be missing for us is the Ring All routing strategy that is available in Call Center Basic. I think it'd be valuable to not only include Ring All as a routing strategy in Call Center Pro, but also add Skill Based (Strict and Loose) Ring All. Skill based ring all would ring all members that matched the skill required by the incoming call and should work with both strict and loose based skill routing. Thoughts? Link to comment Share on other sites More sharing options...
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