Jump to content

Edit History

3 minutes ago, J. Klein said:

You probably wanted to write advanced call flow... 
So,  In order for the dedicated ext custom schedule to work, I have to build the entire call flow in advanced, and drag in the "time of day function" before  I drag the user. 
which means, if the flow routes to a ring group, and ext 102 is a included in the group, the time of day would effect the entire ring group not just ext 102   

Whoops, sorry, I just edited my post. Sorry about that!

 

And no, ring groups are based off of devices or users, not call flows.

3 minutes ago, J. Klein said:

You probably wanted to write advanced call flow... 
So,  In order for the dedicated ext custom schedule to work, I have to build the entire call flow in advanced, and drag in the "time of day function" before  I drag the user. 
which means, if the flow routes to a ring group, and ext 102 is a included in the group, the time of day would effect the entire ring group not just ext 102   

Whoops, sorry, I just edited my post. Sorry about that!

 

And no, ring groups are based off of devices, not call flows.

×
×
  • Create New...