Hi 2600hz,
Our customer wants to use a contact management application call “Contact Science” to “click to dial” the phone numbers in Contact Science to make outbound calls without having a softphone on each desktop. Does anybody know how to enable click-to-dial to start call on the platform when it is not a browser based application but is a windows based app?
This was their question:
Some of our staff is going to be working with a contact management software, Contact Science. They want to be able to integrate the phone system with the app for dialing. I am familiar with hooking with a softphone, but was wondering if there was a way to interface a desk phone like the Yealink 54W with the PC and the app?
We know that we can tie Bria or Zoiper desktop app to any chrome based application for click to dial to start a call. Is there a way that we can do click-to-dial to start call from a desktop app so that customer doesn’t have to buy Bria or Zoiper Desktop app? Is there any way to do this now or will it be possible to do “click-to-dial” from comm.io in near future?
Thanks!
Dhruv