2021 Q2 Newsletter

[Alisa]

Q2 2021 Quarterly Newsletter
From June 29, 2021

 

We can’t believe another quarter has gone by and that we’re halfway through 2021 already! As always, we’ve been busy and are excited to share these updates with you.

Key Highlights From Q2

In April we were in planning mode as we geared up for the quarter ahead. As part of that process, we held a Product Focus Group in which we shared some new ideas and a few things we were already working on. As always, we received great feedback, had productive discussions, and gained valuable insight into what our customers would like to see in the future. If you’re not on our Product Feedback List, make sure you sign up so you don’t miss the next Focus Group! 

With businesses starting to return to the office in May and many adopting a hybrid work model, we launched a 3-part blog series about hybrid work to help make the transition easier. We wrote about best practices for investing in tech, hybrid meetings, and managing a hybrid workforce. Check them out, they are all linked below! We also released some exciting updates to our Call Center solution, making it even more user friendly and intuitive. 

In June, our very own head of marketing Alisa Bartash presented at the Cloud Communication Alliance’s June virtual meeting. Alisa spoke on the topic of business agility, and covered how adopting an agile business model has a plethora of benefits, including faster time to market, higher customer satisfaction, productivity improvements, and an enhanced employee experience — not to mention the benefits to your bottom line. If you missed it, check it out here!

 

Marketing Updates

It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q2:

• We were mentioned in a No Jitter article, Reselling UCaaS: Why This Model Is Gaining in Popularity
• UC Today featured 2600Hz in the articles 2600Hz Shows How a Remote Workforce Can Stay Connected and Do You Know the Key to Boosting Revenue?
• We published a few new blogs, Why Cloud Comms Providers are Seeing High Customer Attrition, Hybrid Work Best Practices Part 1 — Invest in Tech, Hybrid Work Best Practices Part 2—Hybrid Meetings, and Hybrid Work Best Practices Part 3—Managing a Hybrid Workforce
• We released two new podcasts: Equity in the Hybrid Workforce and Why Brand Loyalty is Key to Success 

A Few Friendly Reminders 

Product Focus Groups — As mentioned earlier, we’ll be hosting Product Focus Groups throughout 2021. We would love for you to join us! Sign up for our Product Feedback List so you don’t miss the invite for our next focus group. We’ll also be posting about it in the Community, so you can keep your eye on that as well. 

Free UC w/ 2600Hz Podcast — We revamped our podcast this year and you’ll definitely want to check out our newest episodes! Find out how we’re switching things up this year by listening to this short and sweet episode, and check out our newest episodes here! Don’t forget to bookmark our podcast page since we’ll add to it, or, better yet, subscribe to it wherever you listen to your favorite podcasts so you don’t miss an episode! If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com!

That’s our update for now! We will have a lot more exciting news and updates for you soon, so keep an eye on your inbox and don’t forget to follow us on Twitter, Facebook, and LinkedIn!