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AT & T micro tower - audio issues using mobile app on smartphone


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Our customer is having audio issues; can't hear callee, tons of jitter, dropped calls.  He has a micro tower in his house for his Verizon and AT & T cell service as he has bad cell coverage in his area - Manhattan Beach, CA.  

Anyone have experience with using micro towers?
Is there a recommended audio codec we can set on his device to clear this up?

We had him try setting mobile app to prefer 3G, and also tried setting to prefer wifi but still not great results.

Thanks for any help.
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