Marie Posted December 7, 2015 Report Share Posted December 7, 2015 Hold Music volume issue - custom mp3 file - volume creeps, too loud Customer has uploaded an mp3 file of marketing information on hold which was professionally recorded by an audio marketing production company. On Hold music is experiencing volume creeps. When on hold for 2 to 3 minutes, the music volume gets too loud, has consistent spikes in volume. mp3 file is 2,290 KB I have noticed this in the past when I first tested this. When I put my mp3 file in place and listened to it while testing it myself, it was fine. But a customer alerted me to the fact that the on hold music got really loud. Anyone else experience this? We need a solution for our customer. Thanks, Marie Link to comment Share on other sites More sharing options...
Marie Posted December 10, 2015 Author Report Share Posted December 10, 2015 Customer has notified us that this is now working fine. Link to comment Share on other sites More sharing options...
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