Laura Matosian Posted June 23, 2016 Report Posted June 23, 2016 New to the software and need to know how we extract the data to compare to our in house billing system Need User, Device, features and phone number.
Rick Guyton Posted June 23, 2016 Report Posted June 23, 2016 You can do it via API or if you a re a reseller though the reseller accounting tool.
Laura Matosian Posted June 24, 2016 Author Report Posted June 24, 2016 Thanks Rick. I reviewed the reseller accounting tool but it doesn't seem to have all the detail I am looking for. Basically I'm looking for the data I entered to be dumped out of the switch so I can load my billing system. It seems to me if I build a user into the switch and can view their name, extension, DID and device I should be able to pull that data periodically.
Rick Guyton Posted June 24, 2016 Report Posted June 24, 2016 Yea, you'll want to use the API. FYI, I'm not a 2600hz employee, just a fellow user. I have no idea where the best place to get current API docs are though. Maybe ask your sales person? If you find out, let me know. ;)
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