creating new accounts and access to users

[Naftula Deutsch]

I'm kinda new to Kazoo so maybe this is a stupid question....  but I would appreciate an answer from a community member,  We are an ITSP setting up "only customer and users" we don't have any resellers, so my question is when I set up a new account how do I set them up? Under the main parent account that was given to us by Kazoo, or do I set up one account for us and everyone goes under our account?



My second question is how do you guys give access to your clients to the web portal to control their IVR's and call flows?   when they have access for example to advance call flows or smart PBX they can just add users and add their own devices buy DIDs, I would like to give access to our clients to the web portal to control their own settings but they should not be able to add  devices and DIDs and stuff like that,

[Logicwrath]

We have been trying to avoid giving end user's access to the Smart PBX and some of the other applications for this specific reason.

It would be best case if we could turn off the ability for clients to add Devices, Users, and DIDs to their accounts with out us knowing.  If this is difficult, it would be helpful if we could at least be notified that a new DID, User, or Device has been created on an account so we could update our agreements.  I do not see any kind of branding email template to this affect.  I think all account administrators do get an email about a new user and perhaps new devices as it is now.  However, I do not think any emails get generated for new phone numbers.