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Yealink RPS - Device Removal

Skunkbeard

By Skunkbeard
in TWIL Knowledge Base

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Skunkbeard

Skunkbeard

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Yealink has changed how you go about removing a device that is already registered to RPS. Before you could create a ticket with their support. Now you need an RPS account or a Yealink Cloud Management Service account.  RPS Can be setup here: https://www.yealink.com/en/onepage/yealink-free-remote-provisioning-service

Once Logged in to RPS portal. Navigate to "Device"

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From there in the top right is Release Occupied Device. 

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Select Release Occupied Device and enter MAC and SN. Now the device has been removed from RPS and can now be added to kazoos for registration. 

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