Authentication FAQ

What is the Authentication app?

The KAZOO Authentication app provides added security and audit control for administrators. Its settings enable Multi-Factor Authentication services for user logins and activate audit activity for both logins and API key calls within KAZOO. Currently we support Duo’s 2-factor login service; additional services may be available in future updates. The audit log helps developers monitor both login and API connection activity as a way to troubleshoot unexpected events.

What Authentication Services do you support?

In the current release, the Authentication app supports only the Duo Two-Factor Authentication service. We will be adding other services (such as Google) in future releases.

Do I need to install this app before I activate Duo?

This application provides the settings to enable Duo. You will need to install both Authentication and the Duo app to activate the supported 2-Factor Authentication.

Can I have more than one Authentication service loaded under this app?

Yes, you can load more than one service within a single instance of the Authentication app, however only one service can be used at a time for each active sub-account.

Could I use my own OAUTH/SSO server for Kazoo authentication and authorization?

Yes, you can use your own server for the Authentication and Authorization.