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Mark Cederloff

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Posts posted by Mark Cederloff

  1. Grandstream Firmware Update Warning (*sigh*)

    in Product Discussion

    Posted

    Thanks Darren for this info.

    We performed some updates yesterday on several GXP-1450 telephones.

    After getting the run around from GS, we finally were able to learn that they only provide the hosted firmware updates for the older phones and not the 21xx series and have no idea when they will.

    On the GXP1450 all we needed to do was add firmware.grandstream.com in the Firmware Server Path field and set Upgrade Via HTTP, then rebooted the phone. After +5 minutes it upgraded fine.

    For the 21xx phones (before knowing they didn't have a firmware site), we entered the same firmware.grandstream.com and rebooted phone and nothing would happen. No error, no reports, it just didn't do anything. After contacting GS support someone finally told us the info that we had to create our own TFTP site and place files there, which we have.

    So, this was a major issue for us and it seems to have a path to resolution, once we update all the phones. 

    We are very excited when 2600Hz adds GS auto provisioning..... soon we hope.

  3. Best practices for Grandstream GXP phones on the hosted network (getting intermittent 403 forbidden errors)

    in Product Discussion

    Posted

    We use a ton of these phones without issue. There are a few settings you need to activate/set but the phones are rock solid. We primarily use them on the front desk at hotels as the main console and they get hammered all day and night. I don't think we've had a single failure. If you still need a config I can email it to you. Send me your email address to mark@vsrusa.com if still need assistance.

  9. BLF issues returned on GrandStream

    in Product Discussion

    Posted

    Today the BLF's have started acting up again. They have been working great for a month or two. They started out not working at all today. Rebooted phones and then started intermittently working. Rebooted again. Now when the CALLING party calls the CALLED party, the CALLED party sees the CALLING PARTY BLF flashing but the the CALLING PARTY sees the CALLED PARTY solid. We reversed who was the CALLED and CALLING parties and the issue follows who is doing the calling. This is reproduce able each time. 
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