Mark Cederloff

Thanks Darren for this info. We performed some updates yesterday on several GXP-1450 telephones. After getting the run around from GS, we finally were able to learn that they only provide the hosted firmware updates for the older phones and not the 21xx series and have no idea when they will. On the GXP1450 all we needed to do was add firmware.grandstream.com in the Firmware Server Path field and set Upgrade Via HTTP, then rebooted the phone. After +5 minutes it upgraded fine. For the 21xx phones (before knowing they didn't have a firmware site), we entered the same firmware.grandstream.com and rebooted phone and nothing would happen. No error, no reports, it just didn't do anything. After contacting GS support someone finally told us the info that we had to create our own TFTP site and place files there, which we have. So, this was a major issue for us and it seems to have a path to resolution, once we update all the phones.  We are very excited when 2600Hz adds GS auto provisioning..... soon we hope.

That's usually the issue. Hopefully GS will be in the provisioner :-)

We use a ton of these phones without issue. There are a few settings you need to activate/set but the phones are rock solid. We primarily use them on the front desk at hotels as the main console and they get hammered all day and night. I don't think we've had a single failure. If you still need a config I can email it to you. Send me your email address to mark@vsrusa.com if still need assistance.

Using auto provisioner for a PolyCom VVX300 phone, I don't see where to set the voicemail message button to auto log in to the associated mailbox. Prompts request entering mailbox number and then password. Want it to auto log in and only ask for password. Any help would be appreciated. Thanks

Here's why I like it: Color display Bluetooth support 6 SIP accounts 24 BLF/Speed Dial keys Less than $100 No DOA's - No failures Always available inventory Good support from Grandstream

Product Model GXP2160 Part Number 9620005114A Boot 1.0.1.2 Core 1.0.4.5 Base 1.0.4.18 Prog 1.0.4.23

This is becoming annoying. It should be a setting we can control or it needs to be extended. Thanks

Some additional info. I have several devices I am monitoring on my phone. When any of them make a call, I show them flashing red rather than solid red. 

Today the BLF's have started acting up again. They have been working great for a month or two. They started out not working at all today. Rebooted phones and then started intermittently working. Rebooted again. Now when the CALLING party calls the CALLED party, the CALLED party sees the CALLING PARTY BLF flashing but the the CALLING PARTY sees the CALLED PARTY solid. We reversed who was the CALLED and CALLING parties and the issue follows who is doing the calling. This is reproduce able each time. 

??

Branding app: tab in the Browser still is labeled "Monster UI- 2600hz" Anyone know how to get rid of that?

Any updates/thoughts on these posts from the 2600 crew? 

There's a lot to the Branding app. Great job. Do you have any documentation explaining feature and template functionality in more detail?

Brian, I had that in there but it didn't work yesterday. Today it works... BUT, the tab in the Browser still is labeled "Monster UI- 2600hz" Anyone know how to get rid of that?

So Darren are you saying that the PC's timezone is programmed to override the Account settings default timezone?

MONSTER: ADVANCED CALLFLOWS: After setting the Account Timezone to desired timezone, and then adding a new USER or MAILBOX they do not pull the data from that field. They use AMERICA/LOS ANGELES

I see the Branding App is there now. Added some data to configure but doesn't seem to take work. Is there a doc describing proper procedure?

I see this issue has been resolved. Thanks!

Same issue. Major problem. Cant move forward until this is fixed. Were back to kazoo