[Dial by Name Directory Option from Virtual Receptionist Menu (Main Number)]

Hi Mike,
For now, you will have to use the  Advanced Callflows App to add a company Directory but in the next release, the company Directory will be an option in the Virtual Receptionist area. 

[Configure Account-Wide Advanced Provisioner Defaults]

Hi Karl,

You're correct, "Provider Settings" in Advanced Provisioner is how you'd set your customer-wide provisioner defaults.

To set defaults for a specific account, use "Account Settings" located to the right of the Account name in Advanced Provisioner.

The initial idea behind Provider and Account Settings were to expose the common settings across all phone make and models.   After reviewing this, I think it might be a great idea to add "Preferences", but would have to be internally discussed.  Would you mind posting this in the idea's section?

Thanks again for all of your great questions and ideas! 

[BLF for Parked Calls on Polycom Phones]

Hi Karl,
We agree this is confusing.  Can we ask what the 'Feature Keys' type is set to?  Is it set to Normal or Automata?

[Number manager - repeated numbers]

Karl, 
Thanks for confirming.  We're still working on improvements to the Number Manager in an upcoming release.

[Number manager - repeated numbers]

We are still working on improving the Number Manager for purchasing/searching numbers.
We are aware that the following currently do not work, but will in an upcoming release.
1. Vanity requests
2. Toll Free number purchase/lookup
3. Sequential number purchase/lookup

[Provisioner menu typo]

Thanks again! This is indeed a typo.  We'll fix this soon.

[content of "How do I create a Conference Bridge?" in Common Solutions]

Thanks for letting us know!  We'll get this fixed soon.