[Call Center Product Overview]

Click the link below to download a .pdf file

2600Hz-Doc_Call Center_Jun 2022.pdf

 

 

 

 

 

 

 

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[Provisioner Updates for 1/22/19]

We're continually working to enhance and improve overall functionally of supported devices. Below are release notes for the next Provisioner update, scheduled for Tuesday, January 22nd at 5:00pm PDT:

• Obihai
  • Adds firmware selection
  • Adds multiple firmware versions for Obi10xx phones
  • Fixes incorrect intercom settings
  • Fixes mismatched account values for keys
  • Fixes dialplan to allow **1 dialing
  • Fixes codecs not being enabled
• Yealink
  • Adds intercom key type for Combo Keys
  • Fixes codec mapping on firmware v82+
  • Prepends http/https to RPS server URL if user doesn't include it in whitelabeling
• Cisco
  • Fixes barging on active call
  • Adds rules to update provisioning url with $DM.xml so phones can provision with DHCP Option 66
• Polycom
  • Adds additional step to provisioning process to enable "Tag SN to UA" for Polycom ZTP or DHCP Option 66
  • Fixes UI component to disable VLAN settings
• Grandstreams
  • Allows option to use HTTPS in white labeling provisioning URL
  • Enforces Monitored Call Park as key type
     
• Fixes empty string codec values showing up in UI and config file generation

Feel free to comment in our community if you have any questions.

[11/01/19 - What's New with Polycom: New Technologies Changing the Game]

November 1st, 2018 at 10:00 AM PST

Want to ensure your service offerings provide the most innovative devices on the market? Join us to hear how Polycom can help you! Darren Knapp, Polycom's Senior Manager of Business Development, will highlight the new company and device offerings and will discuss how they're changing the landscape for service providers large and small. 

Learn more about the webinar here and view the recording here!