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Found 3 results

  1. Hello, we are experiencing an issue with conference calling that is only allowing 2 users to be connected to the conference line and then every other user beyond that is getting a busy signal. We have tried increasing the number of inbound and outbound trunks but the limit is still stuck at two. Any ideas? Thanks, Jacob
  2. Hello guys, I'm trying to understand more from conferences. I see that you can enter using a moderator pin and, if you do it, you will be a moderator in that conference (member_type = 'moderator' on conference_channel_vars). Ok, so: what can a moderator do? and how? I saw API for mute/kick and so on but that are not limited to moderators (I should use API restriction in that case or something similiar...) Is there the possibility to kick/mute/deaf/... someone through DTMF if I am moderator? And also can a non-moderator do these actions? Thanks in advance P.S. I'm using Kazoo 4.0
  3. Dear Kazoo Team, Good afternoon or evening! Any chance someone can lend me a hand? I am having a strange issue with the conference action in callflows, for a very specific scenario. I am trying to prevent the welcome_prompt from playing, so I created a callflow using monster, and then modified the callflow document flow attribute directly on the database as follows: { "data": { "id": "5e526d64a90c856efb62048d58ffa29f", "moderator": false, "play_entry_tone": false, "play_exit_tone": false, "welcome_prompt": { "play": false } }, "module": "conference", "children": { } } For some reason, this setting only works once (on my first attempt), but the "welcome to the conference" message gets played again on my second and subsequent call attempts. I can make it stop playing (again, only once) by either waiting some seconds and trying again, or by flushing the callflows cache. Could this be a cache issue? Maybe some odd logic not caching the welcome_prompt section or ignoring it if the object was recovered from cache? Thanks much!
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