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Hey everyone, As many of you are aware, we’ve been hard at work enhancing our provisioner experience. We have several exciting new updates in the pipeline, but are also catching-up on some older requests. Namely, firmware! We’re pleased to announce that the following firmware versions are now available on Sandbox and can be selected on a per-phone basis for testing. (We're aware many of you want the ability to make mass-edits – so hang tight for that as its on its way!). If you’ve been waiting for the updated firmware releases, they’re here! Here’s what you'll find on sandbox: Polycom VVX We have removed the 5.4.0 firmware because it's not supported on all VVX models. We have added these new firmwares: 5.4.7 5.5.2 5.6.1 5.7.0 These will be marked beta until a sufficient number of users have tested and we worked through the issues. For details on these firmwares, please review Polycom’s firmware matrix at http://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html Yealink We've added the v82 firmware for testing on T19E2, T21E2, T23G/P, T27G/P, T29G and T4x family phones. This firmware is believed to help resolve issues with parking, voice quality and adds the ability to pair Bluetooth headsets on some models. You can review the notes about Yealink’s releases at http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage - scroll down to see the Desktop IP phone section and select your model, then the release notes, for the v82 firmware version. The specific version of Yealink firmwares available, include: 82.0.20 (T19E2, T21E2, T23G/P, T40G, T41P, T42G, T46G, T48G) 82.0.30 (T27G/P, T29G, T41S, T42S, T46S, T48S, T52S, T54S) 81.0.30 (W52P, W56P) General Changes We have also added "Use own firmware" option. This is for clients to manually set firmware themselves – we will not overwrite your firmware settings if you set them on the phone or via an alternate config file yourself. You can test these on the 2600Hz Sandbox. We are scheduling a production update for these changes on Wednesday, February 14th, 2018 barring no major reports or issues. We hope you're as excited as we are about the current/upcoming updates. As always feel free to reply, comment and ask questions here in this community forum.