kdt1802 Posted October 9, 2019 Report Share Posted October 9, 2019 Hello, After setup the AIO version on centos 7, I can register softphone but whenever I try to make call I get 486 Busy Here from the server. My server is behind a proxy so I think I need to config something (like open port...) to make it work. Has anyone here set up a server with proxy yet? Here is my kazoo-app status. (192.168.1.230 is local IP) //================== Node : kazoo_apps@vinatek.vn md5 : XEZk0FkUmEA1q3HOZ8Xlcg Version : 4.3.55 - 19 Memory Usage : 89.77MB Processes : 1791 Ports : 19 Zone : local Broker : amqp://127.0.0.1:5672 Globals : local (4) Node Info : kz_amqp_pool: 150/0/0 (ready) amqp://guest:guest@127.0.0.1:5672: {"channel_count":210} WhApps :................................. Node : kamailio@vinatek.vn Version : 5.1.9-rc1 Memory Usage : 14.26MB Zone : local Broker : amqp://127.0.0.1:5672 WhApps : kamailio(1d22h21m36s) Roles : Dispatcher Presence Proxy Registrar Dispatcher 1 : sip:192.168.1.230:11000 (AP) Presentities : presence (0) message-summary (0) dialog (0) Subscribers : presence (0) message-summary (1) dialog (0) Subscriptions : presence (1) message-summary (1) dialog (1) Listening on : 192.168.1.230 tcp (5060 7000) udp (5060 7000) Registrations : 2 Node : ecallmgr@vinatek.vn md5 : w66Pu2Igd9X3uVz4zVCTSA Version : 4.3.55 - 19 Memory Usage : 53.94MB Processes : 1167 Ports : 27 Zone : local Broker : amqp://127.0.0.1:5672 Globals : total (0) Node Info : kz_amqp_pool: 150/0/0 (ready) amqp://guest:guest@127.0.0.1:5672: {"channel_count":183} WhApps : ecallmgr(1d22h5m49s) Channels : 0 Conferences : 0 Registrations : 2 Media Servers : freeswitch@vinatek.vn (1d22h5m42s) Link to comment Share on other sites More sharing options...
enkp Posted October 10, 2019 Report Share Posted October 10, 2019 i have the same issue. It keeps saying the user is busy Link to comment Share on other sites More sharing options...
kdt1802 Posted October 10, 2019 Author Report Share Posted October 10, 2019 I found that the "realm" is the problem. I create a new account with the "realm" different with my server FQDN and I can make call now. This issue always occurs if the "realm" = server FQDN. Link to comment Share on other sites More sharing options...
enkp Posted October 10, 2019 Report Share Posted October 10, 2019 so what kind of sip address are you giving if different from the fqdn? Link to comment Share on other sites More sharing options...
kdt1802 Posted October 10, 2019 Author Report Share Posted October 10, 2019 30 minutes ago, enkp said: so what kind of sip address are you giving if different from the fqdn? I'm not sure what u mean, but in my case: + my server FQDN = example.com So, I create an account with realm = example1.com (or anything different from example.com). The SIP address will look like device1@example1.com Link to comment Share on other sites More sharing options...
enkp Posted October 10, 2019 Report Share Posted October 10, 2019 10 minutes ago, kdt1802 said: I'm not sure what u mean, but in my case: + my server FQDN = example.com So, I create an account with realm = example1.com (or anything different from example.com). The SIP address will look like device1@example1.com that what i wanted to confirm . I wonder why though... Link to comment Share on other sites More sharing options...
enkp Posted October 13, 2019 Report Share Posted October 13, 2019 also i confirm it was my issue as well... i'm not sure if there is any reason for it but it's quite disconcerting. Maybe the doc should be updated ror it? Link to comment Share on other sites More sharing options...
2600Hz Employees mc_ Posted October 14, 2019 2600Hz Employees Report Share Posted October 14, 2019 Sorry to hear, this is one of those cases where I think we've been in the weeds so long it wouldn't even occur to us to use the platform's hostname as a SIP realm for an account. Would love to see a pull request against https://github.com/2600hz/docs-sysadmin/blob/master/doc/install/install_via_centos7.md Put the text you wish had been there? Link to comment Share on other sites More sharing options...
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