simonp22 Posted November 26, 2019 Report Posted November 26, 2019 (edited) Hi All, When creating an account either through the crossbar API or through Monster UI I get this as an error: {"message":"internal error, unable to create the account"},"error":"500","message":"unspecified_fault"} And these are the relevant logs: 2019-11-26T09:48:33.891963+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:191(<0.10007.94>) application/json content type when getting req data 2019-11-26T09:48:33.893785+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:491(<0.10007.94>) received request body payload (size: 0 bytes) 2019-11-26T09:48:33.894688+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:522(<0.10007.94>) request has a json payload: { "data": {"name":"gfhgdhfdh","realm":"gfhgdhfdh.voip.co.uk","reseller_id":"045c0987c9e3e9793406a79bd7dac54d","is_reseller":false,"enabled":true,"call_restriction":{"emergency":{"action":"inherit"},"international":{"action":"deny"},"premium_uk":{"action":"deny"},"mobile_uk":{"action":"inherit"},"personal_number_uk":{"action":"deny"},"special_services_084_uk":{"action":"inherit"},"special_services_087_uk":{"action":"inherit"},"directory_uk":{"action":"deny"},"all_calls":{"action":"inherit"},"closed_groups":{"action":"inherit"}},"do_not_disturb":{"enabled":false},"timezone":"Europe/London","wnm_allow_additions":false,"superduper_admin":false,"billing_mode":"limits_only","caller_id":{"external":{"number":""}}}} 2019-11-26T09:48:33.897132+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:271(<0.10007.94>) request json is valid 2019-11-26T09:48:33.898003+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:815(<0.10007.94>) using auth token from header 2019-11-26T09:48:33.898891+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:90(<0.10007.94>) folding v2_resource.init 2019-11-26T09:48:33.899758+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:94(<0.10007.94>) PUT: /v2/accounts/045c0987c9e3e9793406a79bd7dac54d? from 46.33.130.1 2019-11-26T09:48:33.900615+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:297(<0.10007.94>) run: known_methods 2019-11-26T09:48:33.901482+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:309(<0.10007.94>) run: allowed_methods 2019-11-26T09:48:33.902334+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:78(<0.10007.94>) pmapping v2_resource.early_authenticate 2019-11-26T09:48:33.903158+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kazoo_bindings:771(<0.10007.94>) matched [<<"early_authenticate">>,<<"*">>] to [<<"early_authenticate">>,<<"v2_resource">>] 2019-11-26T09:48:33.903667+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_token_auth:177(<0.10000.94>) checking auth token 2019-11-26T09:48:33.904171+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_auth_keys:152(<0.10000.94>) public key '972ecfb065556171be59c23d65d320d7' fetched from cache 2019-11-26T09:48:33.904675+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_auth_jwt:132(<0.10000.94>) verifying claimed identity 2019-11-26T09:48:33.905189+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_auth_identity:298(<0.10000.94>) verifying key for identity 'ac1544069b777dc7df4eaa3e244dfa53' 2019-11-26T09:48:33.905695+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:723(<0.10007.94>) one true context: [] 2019-11-26T09:48:33.906198+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:322(<0.10007.94>) run: authed_allowed_methods 2019-11-26T09:48:33.906701+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:73(<0.10007.94>) mapping v2_resource.allowed_methods.accounts 2019-11-26T09:48:33.907236+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kazoo_bindings:743(<0.10007.94>) matched [<<"accounts">>,<<"allowed_methods">>,<<"*">>] to [<<"accounts">>,<<"allowed_methods">>,<<"v2_resource">>] 2019-11-26T09:48:33.907756+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:1234(<0.10007.94>) account 045c0987c9e3e9793406a79bd7dac54d db exists, setting operating database as account%2F04%2F5c%2F0987c9e3e9793406a79bd7dac54d 2019-11-26T09:48:33.908267+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:78(<0.10007.94>) pmapping v2_resource.authenticate 2019-11-26T09:48:33.908767+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kazoo_bindings:771(<0.10007.94>) matched [<<"authenticate">>,<<"*">>] to [<<"authenticate">>,<<"v2_resource">>] 2019-11-26T09:48:33.909268+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kazoo_bindings:757(<0.10007.94>) exact match for v2_resource.authenticate 2019-11-26T09:48:33.909767+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:78(<0.10007.94>) pmapping v2_resource.authorize 2019-11-26T09:48:33.910266+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kazoo_bindings:771(<0.10007.94>) matched [<<"authorize">>,<<"*">>] to [<<"authorize">>,<<"v2_resource">>] 2019-11-26T09:48:33.911294+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_context:237(<0.10030.94>) checking for superduper admin: ac1544069b777dc7df4eaa3e244dfa53 2019-11-26T09:48:33.911792+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_context:240(<0.10030.94>) the requestor is a superduper admin 2019-11-26T09:48:33.912299+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_simple_authz:146(<0.10030.94>) authorizing, the request does not contain any system administration modules 2019-11-26T09:48:33.912802+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_simple_authz:69(<0.10030.94>) authorizing the request 2019-11-26T09:48:33.913300+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kazoo_bindings:680(<0.10034.94>) unable to find function clause for cb_ips:authorize/1 2019-11-26T09:48:33.913800+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kazoo_bindings:757(<0.10007.94>) exact match for v2_resource.authorize 2019-11-26T09:48:33.914306+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:78(<0.10007.94>) pmapping v2_resource.authorize.accounts 2019-11-26T09:48:33.914821+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:495(<0.10007.94>) run: content_types_provided 2019-11-26T09:48:33.915323+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:90(<0.10007.94>) folding v2_resource.content_types_provided.accounts 2019-11-26T09:48:33.915824+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:522(<0.10007.94>) ctp: [{{<<"application">>,<<"json">>,[]},to_json},{{<<"application">>,<<"x-json">>,[]},to_json}] 2019-11-26T09:48:33.916319+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:625(<0.10007.94>) run: languages_provided 2019-11-26T09:48:33.916817+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:90(<0.10007.94>) folding v2_resource.languages_provided.accounts 2019-11-26T09:48:33.917328+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:653(<0.10007.94>) run: resource_exists 2019-11-26T09:48:33.917829+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:73(<0.10007.94>) mapping v2_resource.resource_exists.accounts 2019-11-26T09:48:33.918342+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kazoo_bindings:743(<0.10007.94>) matched [<<"accounts">>,<<"resource_exists">>,<<"*">>] to [<<"accounts">>,<<"resource_exists">>,<<"v2_resource">>] 2019-11-26T09:48:33.918850+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:665(<0.10007.94>) requested resource exists, validating it 2019-11-26T09:48:33.919347+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:90(<0.10007.94>) folding v2_resource.validate_resource.accounts 2019-11-26T09:48:33.919842+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:1234(<0.10007.94>) account 045c0987c9e3e9793406a79bd7dac54d db exists, setting operating database as account%2F04%2F5c%2F0987c9e3e9793406a79bd7dac54d 2019-11-26T09:48:33.920349+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:90(<0.10007.94>) folding v2_resource.validate.accounts 2019-11-26T09:48:33.920847+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:503(<0.10007.94>) req has realm 'gfhgdhfdh.intervoip.co.uk' 2019-11-26T09:48:33.921564+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:511(<0.10007.94>) selected timezone: Europe/London 2019-11-26T09:48:33.922284+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:554(<0.10007.94>) realm gfhgdhfdh.intervoip.co.uk is indeed unique 2019-11-26T09:48:33.923019+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:569(<0.10007.94>) name gfhgdhfdh is indeed unique 2019-11-26T09:48:33.923516+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:581(<0.10007.94>) validating payload 2019-11-26T09:48:33.924736+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_context:853(<0.10007.94>) validation passed 2019-11-26T09:48:33.925229+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:583(<0.10007.94>) account payload is valid 2019-11-26T09:48:33.929238+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:633(<0.10007.94>) will allow direct clients: true 2019-11-26T09:48:33.929761+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:90(<0.10007.94>) folding v2_resource.billing 2019-11-26T09:48:33.930274+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:1095(<0.10007.94>) billing returned success 2019-11-26T09:48:33.930794+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:674(<0.10007.94>) requested resource creation validated 2019-11-26T09:48:33.931295+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:700(<0.10007.94>) run: moved_permanently 2019-11-26T09:48:33.931792+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:742(<0.10007.94>) run: is_conflict: false 2019-11-26T09:48:33.932288+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:528(<0.10007.94>) run: content_types_accepted 2019-11-26T09:48:33.932781+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:90(<0.10007.94>) folding v2_resource.content_types_accepted.accounts 2019-11-26T09:48:33.933283+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:542(<0.10007.94>) checking content type '{<<"application">>,<<"json">>,[]}' against accepted 2019-11-26T09:48:33.933779+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:590(<0.10007.94>) no content-types accepted, using defaults 2019-11-26T09:48:33.934281+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:599(<0.10007.94>) cta: [{{<<"application">>,<<"json">>,[]},from_json}] 2019-11-26T09:48:33.934792+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:760(<0.10007.94>) run: from_json 2019-11-26T09:48:33.935289+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:90(<0.10007.94>) folding v2_resource.execute.put.accounts 2019-11-26T09:48:33.935784+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kzs_plan:289(<0.10007.94>) creating new dataplan <<"1058d1a149795e3c59d89c04c647df3d">> 2019-11-26T09:48:33.963068+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:1267(<0.10007.94>) created account database: account%2F10%2F58%2Fd1a149795e3c59d89c04c647df3d 2019-11-26T09:48:34.028619+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:1269(<0.10007.94>) created account definition 2019-11-26T09:48:34.029372+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_datamgr:1543(<0.10007.94>) updating views for db account:account%2F10%2F58%2Fd1a149795e3c59d89c04c647df3d 2019-11-26T09:48:34.065123+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kzs_db:206(<0.10007.94>) view updates found 48 new, 0 possible updates and 0 potential removals for db account%2F10%2F58%2Fd1a149795e3c59d89c04c647df3d 2019-11-26T09:48:34.105104+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kzs_db:210(<0.10007.94>) view additions resulted in 0 conflicts 2019-11-26T09:48:34.106920+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kzs_db:212(<0.10007.94>) view updates resulted in 0 conflicts 2019-11-26T09:48:34.107773+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_datamgr:1553(<0.10007.94>) account:account%2F10%2F58%2Fd1a149795e3c59d89c04c647df3d views updated 2019-11-26T09:48:34.108621+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:342(<0.10007.94>) unexpected failure when creating account: error: function_clause 2019-11-26T09:48:34.109492+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_util:114(<0.10007.94>) stacktrace: 2019-11-26T09:48:34.140465+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_util:123(<0.10007.94>) st: kazoo_number_manager_maintenance:escape at 513 2019-11-26T09:48:34.157527+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_util:124(<0.10007.94>) args: undefined 2019-11-26T09:48:34.173963+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_util:121(<0.10007.94>) st: kazoo_number_manager_maintenance:-number_services_map/2-lc$^0/1-0-/1 at (532) 2019-11-26T09:48:34.190563+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_util:121(<0.10007.94>) st: kazoo_number_manager_maintenance:number_services_map/2 at (532) 2019-11-26T09:48:34.207063+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_util:121(<0.10007.94>) st: kazoo_number_manager_maintenance:update_number_services_view/1 at (203) 2019-11-26T09:48:34.223508+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_util:121(<0.10007.94>) st: cb_accounts:load_initial_views/1 at (1378) 2019-11-26T09:48:34.240128+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_util:121(<0.10007.94>) st: cb_accounts:create_new_account_db/1 at (1271) 2019-11-26T09:48:34.264933+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_util:121(<0.10007.94>) st: cb_accounts:put/2 at (324) 2019-11-26T09:48:34.281452+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kz_util:121(<0.10007.94>) st: kazoo_bindings:fold_bind_results/5 at (624) 2019-11-26T09:48:34.299831+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|braintree_request:68(<0.10007.94>) braintree configuration error: default_environment not set 2019-11-26T09:48:34.326213+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|knm_numbers:499(<0.10007.94>) account account%2F10%2F58%2Fd1a149795e3c59d89c04c647df3d holds no numbers 2019-11-26T09:48:34.326718+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|knm_numbers:471(<0.10007.94>) successfully released [] from 1058d1a149795e3c59d89c04c647df3d 2019-11-26T09:48:34.327964+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|provisioner_util:698(<0.10007.94>) using <<"provisioner">> for provisioner_type 2019-11-26T09:48:34.328472+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kapps_config:447(<0.10007.94>) missing category provisioner(default) [<<"provisioning_type">>]: undefined 2019-11-26T09:48:34.328979+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kapps_config:447(<0.10007.94>) missing category mobile_manager(default) [<<"url">>]: undefined 2019-11-26T09:48:34.329498+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_mobile_manager:19(<0.10007.94>) ignore request mobile_manger url is not set 2019-11-26T09:48:34.342292+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:1523(<0.10007.94>) deleting account%2F10%2F58%2Fd1a149795e3c59d89c04c647df3d: true 2019-11-26T09:48:34.345869+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:1554(<0.10007.94>) failed to delete account mod: account%2F10%2F58%2Fd1a149795e3c59d89c04c647df3d-201911 2019-11-26T09:48:34.346976+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|cb_accounts:1532(<0.10007.94>) deleted db account%2F10%2F58%2Fd1a149795e3c59d89c04c647df3d 2019-11-26T09:48:34.361460+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_doc:717(<0.10007.94>) soft-deleting doc 1058d1a149795e3c59d89c04c647df3d 2019-11-26T09:48:34.362151+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_doc:729(<0.10007.94>) soft deleting with rev 1-8f45e9c4658c97ef9f2b3b7190e0b563 2019-11-26T09:48:34.381725+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_doc:754(<0.10007.94>) 'deleted' 1058d1a149795e3c59d89c04c647df3d from accounts using #Fun<kz_datamgr.save_doc.2> 2019-11-26T09:48:34.382406+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:1538(<0.10007.94>) stopping execution here with status code 500 2019-11-26T09:48:34.383090+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|provisioner_util:698(<0.10062.94>) using <<"provisioner">> for provisioner_type 2019-11-26T09:48:34.383794+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|kapps_config:447(<0.10062.94>) missing category provisioner(default) [<<"provisioning_type">>]: undefined 2019-11-26T09:48:34.384492+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:1441(<0.10007.94>) generating error 500 unspecified_fault response 2019-11-26T09:48:34.385958+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:1541(<0.10007.94>) setting resp body: {"data":{"message":"internal error, unable to create the account"},"error":"500","message":"unspecified_fault","status":"error","timestamp":"2019-11-26T09:48:34","version":"4.2.40","node":"2b7yA1TRvtdhF0hGAuQviQ","request_id":"01e4f6b0a0decfcc75160cd25e3e9318","auth_token":"eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCIsImtpZCI6Ijk3MmVjZmIwNjU1NTYxNzFiZTU5YzIzZDY1ZDMyMGQ3In0.eyJpc3MiOiJrYXpvbyIsImlkZW50aXR5X3NpZyI6IlVRa005ZUVDTl92WTF4VmNGMUlFNUdXVjlpX0FoQ0htdF9KV2pPckRrem8iLCJhY2NvdW50X2lkIjoiYWMxNTQ0MDY5Yjc3N2RjN2RmNGVhYTNlMjQ0ZGZhNTMiLCJtZXRob2QiOiJjYl9hcGlfYXV0aCIsImV4cCI6MTU3NDc2NTMxM30.qDgidtw_tLxusaDw_3Nqsvi_FC8hoZQbGQf7OnPvZq5SYioj9ZUQrsCpVq4EyDpvt3bDcuMLmvj2hrl6WOe2hyY2kOmyT3Omj9QRgVQj7ipADP1GV1XYbmqPFMfNnHG1vVeY2Cdsgq_V3yllSFBSXmjoaTyXSO7F9q8EOI0kUBwRlHq33WG4yPOfkY8G020FdU55MMPRo3wGax_0caNHTAfht6UwwBrVZQcwvIA4Jta7YUC6KFdGVqO0oKhM62_EJzd-g-o9sTUaauM8neaF9fbbSRkUb0ofzxn9MSUJuP7P8KcFq3TQyfn89aOr3Yu35U7MEc2imoeB9Ts8mjsOhg"} 2019-11-26T09:48:34.388199+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_util:1545(<0.10007.94>) ensured CORS headers are on the response 2019-11-26T09:48:34.388690+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:246(<0.10007.94>) session finished: normal 2019-11-26T09:48:34.389174+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|api_resource:259(<0.10007.94>) PUT request fulfilled in 492 ms 244K360B mem 71K577B bin 2019-11-26T09:48:34.389656+00:00 kazoo-dev-1 2600hz[402]: |01e4f6b0a0decfcc75160cd25e3e9318|crossbar_bindings:78(<0.10071.94>) pmapping v2_resource.finish_request.PUT.accounts I used to be able to create accounts using the same methods, but now this is happening, Does anyone have any idea why? Edited November 26, 2019 by simonp22 (see edit history)
Administrators mc_ Posted November 26, 2019 Administrators Report Posted November 26, 2019 What version of KAZOO are you running? Did you recently upgrade and not run `sup kapps_maintenance refresh` or `sup kapps_maintenance migrate`?
simonp22 Posted November 27, 2019 Author Report Posted November 27, 2019 Hi _mc, Running 4.2-50, have not recently upgraded.
Administrators mc_ Posted December 2, 2019 Administrators Report Posted December 2, 2019 What's `sup knm_converters available_classifiers` return?
simonp22 Posted December 4, 2019 Author Report Posted December 4, 2019 Hi @mc_, Its returning the following 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riendly_name">>,<<"premium_uk">>}]}},{<<"personal_number_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"special_services_084_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"friendly_name">>,<<"special_services_084_uk">>}]}},{<<"premium_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"special_services_084_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"friendly_name">>,<<"special_services_084_uk">>}]}},{<<"friendly_name">>,<<"premium_uk">>}]}},{<<"friendly_name">>,<<"personal_number_uk">>}]}},{<<"mobile_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"special_services_084_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"friendly_name">>,<<"special_services_084_uk">>}]}},{<<"premium_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"special_services_084_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"friendly_name">>,<<"special_services_084_uk">>}]}},{<<"friendly_name">>,<<"premium_uk">>}]}},{<<"personal_number_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"special_services_084_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"friendly_name">>,<<"special_services_084_uk">>}]}},{<<"premium_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"special_services_084_uk">>,{[{<<"special_services_087_uk">>,{[{<<"friendly_name">>,<<"special_services_087_uk">>}]}},{<<"friendly_name">>,<<"special_services_084_uk">>}]}},{<<"friendly_name">>,<<"premium_uk">>}]}},{<<"friendly_name">>,<<"personal_number_uk">>}]}},{<<"friendly_name">>,<<"mobile_uk">>}]}},{<<"friendly_name">>,<<"international">>}]}},{<<"friendly_name">>,<<"emergency">>}]}},{<<"friendly_name">>,<<"directory_uk">>}]}},{<<"friendly_name">>,<<"all_calls">>}]}}]}
Administrators mc_ Posted December 6, 2019 Administrators Report Posted December 6, 2019 Those look borked. See if you can revert the doc back a revision or two? { "special_services_087_uk" : { "friendly_name" : "special_services_087_uk" }, "special_services_084_uk" : { "special_services_087_uk" : { "friendly_name" : "special_services_087_uk" }, "friendly_name" : "special_services_084_uk" }, "premium_uk" : { "special_services_087_uk" : { "friendly_name" : "special_services_087_uk" }, "special_services_084_uk" : { "special_services_087_uk" : { "friendly_name" : "special_services_087_uk" }, "friendly_name" : "special_services_084_uk" }, "friendly_name" : "premium_uk" }, "personal_number_uk" : { "special_services_087_uk" : { "friendly_name" : "special_services_087_uk" }, "special_services_084_uk" : { "special_services_087_uk" : { "friendly_name" : "special_services_087_uk" }, "friendly_name" : "special_services_084_uk" }, ... How did you set these up initially? Lots of weird duplication going on...
simonp22 Posted December 6, 2019 Author Report Posted December 6, 2019 Hi @mc_, We set the classifiers using the following: POST /system_configs/number_manager { "data": { "default": { "reconcile_regex": "^(\\\\+?1)?\\\\d{10}$|^\\\\+[2-9]\\\\d{7,}$|^011\\\\d*$|^00\\\\d*$", "unauthorized_numbers_lookup": false, "time_between_numbers_ms": 1000, "time_between_accounts_ms": 1000, "should_permanently_delete": false, "should_age": false, "released_state": "available", "port_in_module_name": "knm_local", "parallel_jobs_count": 1, "number_search_timeout_ms": 5000, "maximum_search_quantity": 500, "local_feature_override": false, "force_port_out_outbound": true, "force_port_in_outbound": true, "force_local_outbound": true, "fetch_account_from_ports": true, "features": { "allow": [ "failover", "force_outbound", "prepend", "ringback", "cnam", "inbound_cnam", "outbound_cnam", "e911", "port", "carrier_name" ] }, "default_force_outbound": false, "converters": [ "regex" ], "converter": "regex", "carrier_modules": [ "knm_local" ], "available_module_name": "knm_local", "allow_port_transition_from_submitted_to_scheduled": false, "e164_converters": { "^[2-9]\\\\d{7,}$": { "prefix": "+" }, "^011(\\\\d{5,})$|^00(\\\\d{5,})$": { "prefix": "+" }, "^(\\\\+?1)?([2-9][0-9]{2}[2-9][0-9]{6})$": { "prefix": "+1" } }, "classifiers": { "premium_uk": { "regex": "^((\\\\+44)|(0))9\\\\d{8,14}$" }, "mobile_uk": { "regex": "^((\\\\+44)|(0))7[1-9]\\\\d{7,13}$" }, "personal_number_uk": { "regex": "^((\\\\+44)|(0))70\\\\d{7,13}$" }, "special_services_084_uk": { "regex": "^((\\\\+44)|(0))84\\\\d{7,13}$" }, "special_services_087_uk": { "regex": "^((\\\\+44)|(0))87\\\\d{7,13}$" }, "international": { "regex": "^\\\\+((?!44)\\\\d{7,})$" }, "emergency": { "regex": "^(101|111|112|999)$" }, "directory_uk": { "regex": "^(0118\\\\d*)$" }, "all_calls": { "regex": "^(.*)$" } } } } } Just to follow up, if I do GET /system_configs/number_manager it looks fine {{ "data": { "default": { "unauthorized_numbers_lookup": false, "time_between_numbers_ms": 1000, "time_between_accounts_ms": 1000, "should_permanently_delete": false, "should_age": false, "released_state": "available", "reconcile_regex": "^(\\+?1)?\\d{10}$|^\\+[2-9]\\d{7,}$|^011\\d*$|^00\\d*$", "port_in_module_name": "knm_local", "parallel_jobs_count": 1, "number_search_timeout_ms": 5000, "maximum_search_quantity": 500, "local_feature_override": false, "force_port_out_outbound": true, "force_port_in_outbound": true, "force_local_outbound": true, "fetch_account_from_ports": true, "features": { "allow": [ "failover", "force_outbound", "prepend", "ringback", "cnam", "inbound_cnam", "outbound_cnam", "e911", "port", "carrier_name" ] }, "e164_converters": { "^[2-9]\\d{7,}$": { "prefix": "+" }, "^011(\\d{5,})$|^00(\\d{5,})$": { "prefix": "+" }, "^(\\+?1)?([2-9][0-9]{2}[2-9][0-9]{6})$": { "prefix": "+1" } }, "default_force_outbound": false, "converters": [ "regex" ], "converter": "regex", "classifiers": { "unknown": { "regex": "^(.*)$", "friendly_name": "Unknown" }, "tollfree_us": { "regex": "^\\+1((?:800|88\\d|877|866|855|844|833|822)\\d{7})$", "pretty_print": "SS(###) ### - ####", "friendly_name": "US TollFree" }, "toll_us": { "regex": "^\\+1(900\\d{7})$", "pretty_print": "SS(###) ### - ####", "friendly_name": "US Toll" }, "special_services_087_uk": { "regex": "^((\\+44)|(0))87\\d{7,13}$" }, "special_services_084_uk": { "regex": "^((\\+44)|(0))84\\d{7,13}$" }, "premium_uk": { "regex": "^((\\+44)|(0))9\\d{8,14}$" }, "personal_number_uk": { "regex": "^((\\+44)|(0))70\\d{7,13}$" }, "mobile_uk": { "regex": "^((\\+44)|(0))7[1-9]\\d{7,13}$" }, "international": { "regex": "^\\+((?!44)\\d{7,})$", "friendly_name": "International" }, "emergency": { "regex": "^(101|111|112|999)$", "friendly_name": "Emergency Dispatcher", "emergency": true }, "directory_uk": { "regex": "^(0118\\d*)$" }, "did_us": { "regex": "^(\\+?1)?([2-9][0-9]{2}[2-9][0-9]{6})$", "pretty_print": "SS(###) ### - ####", "friendly_name": "US DID" }, "caribbean": { "regex": "^\\+?1((?:684|264|268|242|246|441|284|345|767|809|829|849|473|671|876|664|670|787|939|869|758|784|721|868|649|340)\\d{7})$", "pretty_print": "SS(###) ### - ####", "friendly_name": "Caribbean" }, "all_calls": { "regex": "^(.*)$" } }, "carrier_modules": [ "knm_local" ], "available_module_name": "knm_local", "allow_port_transition_from_submitted_to_scheduled": false }, "id": "number_manager" }, "timestamp": "2019-12-06T09:39:25", "version": "4.2.40", "node": "2b7yA1TRvtdhF0hGAuQviQ", "request_id": "XXX", "status": "success", "auth_token": "XXX" }}
Administrators mc_ Posted December 9, 2019 Administrators Report Posted December 9, 2019 Thanks for the examples! I'll see if I can find time to try them out locally and reproduce the error you're seeing
simonp22 Posted January 7, 2020 Author Report Posted January 7, 2020 Hi @mc_, Happy new year! Did you get a chance to try and reproduce the error?
Administrators mc_ Posted January 7, 2020 Administrators Report Posted January 7, 2020 @simonp22 No not yet, sorry. It is not forgotten, just keeps getting trumped by other work. I'll throw this into the engineering pool and see if anyone else has spare cycles to look too. Otherwise I will try to get to it this week.
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