FASTDEVICE Posted October 5, 2020 Report Posted October 5, 2020 I heard we can configure a Yealink phone to use the new SMS service. Is that correct and if so, how do we configure the phone? I don't see a way to link the SMS enabled number to the phone.
FASTDEVICE Posted October 6, 2020 Author Report Posted October 6, 2020 What I have learned so far following directions here on the forum is... If I associate an enabled DID to a callflow as described in the forum directions, messages do show in the text message inbox of my Yealink. Pretty cool. However, if I reply to a message, although the phone states the message was sent, the text is not received on my mobile phone. Any additional configuration required, or sending is not supported?
Logicwrath Posted October 6, 2020 Report Posted October 6, 2020 Can you please link the forum post that shows how to get this working with a Yealink phone? I have just enabling a DID and assigning to a user and a ring group but I never see any text message hit my Yealink inbox. Perhaps I need to turn on some Yealink settings. I also tried sending a text message and I never received it.
Logicwrath Posted October 6, 2020 Report Posted October 6, 2020 I think what is happening for me is that I have a sprint mobile device also assigned to my user but turned off. The device is likely consuming the SMS first (even if its off) and it never makes it to my Yealink phone.
FASTDEVICE Posted October 6, 2020 Author Report Posted October 6, 2020 @Logicwrath - according to the directions, it only works when an enabled DID is associated to a user, not a ring group.
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