AnthonyP Posted November 6, 2020 Report Share Posted November 6, 2020 Good morning, We have a client looking for the Transfer Recall feature, and I'm not sure I've ever seen this supported in Kazoo. Basically how this goes on other systems is if you blind transfer a call to another extension, and that extension does not answer(or is busy) then the call rings back to the person who transferred it. In this instance, the users on the accounts do not have voicemail configured and if not answered during the transfer, the call just drops. Is this a feature that is supported in any way, or does anyone have any good workarounds here? Thanks! Link to comment Share on other sites More sharing options...
shamesaaron Posted November 8, 2020 Report Share Posted November 8, 2020 I believe this is the default behavior when a transferred call is not picked up. Have you tried it? Link to comment Share on other sites More sharing options...
jeroen Posted December 15, 2020 Report Share Posted December 15, 2020 Hi @AnthonyP, we have a customer requesting the same feature. Were you able to make this happen? Link to comment Share on other sites More sharing options...
AnthonyP Posted December 15, 2020 Author Report Share Posted December 15, 2020 We were not able to make this happen, instead we ended up having the client change their procedures to not require this feature. Link to comment Share on other sites More sharing options...
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