Beka Gelashvili Posted April 2, 2021 Report Posted April 2, 2021 (edited) Hello everyone, I have just installed the kazoo using this documentation https://docs.2600hz.com/sysadmin/doc/install/install_via_centos7/ My issue is, I can't register sip accounts. I tried registering accounts from the Zoiper desktop and the various android VOIP apps. BTW i have successfully created an account in the kazoo. Here are a couple of screenshots which may be useful for you to help me. I don't know it is a problem or not, but i have installed kazoo locally in a Virtual Machine running on the MAC OS. Telephone App from the Appstore Here is Kazoo's console.log file My hosts file in the Mac OS : =========================192.168.181.3 aio.kazoo.com aio ========================= Edited April 2, 2021 by Beka Gelashvili (see edit history)
fmateo05 Posted April 3, 2021 Report Posted April 3, 2021 You must set-up the device configuration on zoiper like: Username: <device username> Hostname: <Realm> Password: <device password> Outbound Proxy: <server ip address>:7000
Beka Gelashvili Posted April 5, 2021 Author Report Posted April 5, 2021 (edited) @fmateo05 Thanks for reply. I tried what you suggested and it didn’t work. I think main problem is that there is no sip device related document in the sip_auth database. Edited April 5, 2021 by Beka Gelashvili (see edit history)
Balo Posted April 5, 2021 Report Posted April 5, 2021 (edited) 6 hours ago, Beka Gelashvili said: @fmateo05 Thanks for reply. I tried what you suggested and it didn’t work. I think main problem is that there is no sip device related document in the sip_auth database. Hello. As inferred by @fmateo05 it seems your Zoiper config is wrong. Your log says username is john@aio.kazoo.com but this should be john@office-dev.aio.kazoo.com based on your sip config. Username: john Hostname: office-dev.aio.kazoo.com Password: 123456789 Outbound Proxy: aio.kazoo.com (or IP address equivalent) Edited April 5, 2021 by Balo (see edit history)
Beka Gelashvili Posted April 6, 2021 Author Report Posted April 6, 2021 18 hours ago, Balo said: Hello. As inferred by @fmateo05 it seems your Zoiper config is wrong. Your log says username is john@aio.kazoo.com but this should be john@office-dev.aio.kazoo.com based on your sip config. Username: john Hostname: office-dev.aio.kazoo.com Password: 123456789 Outbound Proxy: aio.kazoo.com (or IP address equivalent) Thank you very much! Changing outbound proxy helped me.
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