Administrators Emily R Posted April 7, 2022 Administrators Report Posted April 7, 2022 Hi all: We're working on updating the Accounts app as we integrate it into comm.land. Here's some notes I'm tracking from the Product Board on update requests, any other ideas we can work on to make it work even better for you? Now's your chance! Provide some means for BYOC customer to disable the ability for user accounts to purchase numbers, either through SPBX or elsewhere, to prevent issues. Please create an EMERGENCY PHONE NUMBER field, in the Billing Contact Information section of the Accounts. We should all have a location to find all the important info in one place. We are, inserting the primary email address in all the accounts now ( as well as the other contact info). allow us to specify which cluster receives inbound calls (DID Number Pinning)
Skunkbeard Posted April 7, 2022 Report Posted April 7, 2022 Hey Emily, Is this just for Private Cloud and Global? Or is this for the hosted cloud with you guys as the carrier also?
Administrators Emily R Posted April 7, 2022 Author Administrators Report Posted April 7, 2022 This app is being developed for use within the comm.land framework, and we're designing it for both Hosted and Gi | PC. Our first phase will be to move the features of this app to commland, and if we can, add some top requests to its functionality. (does that answer your question?)
Skunkbeard Posted April 7, 2022 Report Posted April 7, 2022 Yes it does thank you Emily! It might be nice for account admins to be able to masquerade as a user on their account to easily access missed calls or VM ect. Should an employee be out for the day and they want to check up on those things easily or for management purposes of making sure missed calls are being address as well as VM. So the account admin for the office and go and select a user and masquerade as them so their Comm.land app looks and operates as if they are that user if that makes sense? Not sure if a request like this would fall under the functionality of the Account Manager integration you are working on or not. Another thing that might be nice is the ability for the customer to pay towards international calling balance. Not sure in what capacity you are adding this feature if its just for Top level admins or if customer accounts will have access.
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