Rick Guyton Posted February 16, 2016 Report Posted February 16, 2016 I noticed that the provisioner seems to reset the configuration of a phone whenever you change the MAC. Even if you keep the same make/model. It kind of sucks to have to re-program all of the buttons just to swap a phone... Can we fix this please?
Karl Stallknecht Posted February 17, 2016 Report Posted February 17, 2016 I assume you are referring to advanced provisioner and not the old (Kazoo) one?
Karl Stallknecht Posted February 17, 2016 Report Posted February 17, 2016 I noticed your previous topic:https://helpcenter.2600hz.com/2600hz/topics/phones-disappear-from-advanced-provisioner-when-mac-is-c...
Rick Guyton Posted February 17, 2016 Author Report Posted February 17, 2016 Yea, in advanced provisioner, if you enter a new MAC it wipes the config you had on that phone previously for some reason. My previous topic was about the device going completely missing in advanced provisioner after changing the MAC. That's fixed atleast, you just get a blank config now.
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