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Karl Stallknecht

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Everything posted by Karl Stallknecht

  1. Not directly with a built in method, but you can build a call flow with a time of day to do it.
  2. Ahh I see what you're trying to do. I don't think that would work. I would suggest building this a little bit differently. There's no way to set a schedule on a device...only a call flow. That means you can't have a phone (such as 103) set with a different schedule if it's part of a ring group. You would need to create a call flow to point calls to different ring groups at different times. So for example, point your main DID to a call flow with a time of day element, and then duplicate this example that you've taken a screenshot of, and build it a second time without device 103. Then you can route to the one you want based on the time of day. Here is an example: So basically, there is one call flow to control the time of day, then one call flow to include device 103 that I named 501, and one call flow to not include device 103 that I named 502. If you want device 103 to not be able to receive internal calls either during these times, you'd have to create a call flow with extension 103 in it and then apply the same time of day call flow element to it.
  3. Whoops, sorry, I just edited my post. Sorry about that! And no, ring groups are based off of devices or users, not call flows.
  4. That sounds like you're using SmartPBX and trying to build a duplicate call flow in advanced call flows.
  5. You would have to do this in advanced call flows by building a call flow for each extension, and assigning a time of day function to it.
  6. Here is the official response from support: +++++++++++++++++ All accounts can setup a callflow of “0” and users can push 0 from any voicemail and it will ring that extension. It is system-wide, it can’t be configured on a per mailbox basis, but it would allow someone to “get out” of voicemail and go back to, say, a main menu if 0 was configured as a main menu. SmartPBX always adds extension 0 automatically if you are using that application, so this would already be setup in that case. If a given account is not using SmartPBX, they would have to build an extension 0 in Advanced Callflows. +++++++++++++++++
  7. That's strange...I've never had that problem before. Normally we just update the XML file and reboot. Great! Can't wait for this to be ready to go 🙂
  8. This requires you to manually apply it on each phone, and manually create XML files though, which can be a huge hassle. Plus then every time an employee leaves, you have to remember to update all of the phones and XML files.
  9. This is usually a phone on the physical setting where you can disable call waiting. I believe this is what you are looking for.
  10. I'd love to know the answer to this as well!!
  11. Ditto. We have installed quite a few of these.
  12. Easy fix! As per the information from the Polycom forums, there are a variety of fields you can enable/disable: https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-How-can-I-create-a-local-directory-or-what-is-the/td-p/8216 The one I think you're referring to is sd (speed dial) which adds them to the home screen. You have to set a value for this (it can't just be 0 for disabled) so we just delete this tag from our XML files completely and then it goes away on the home screen.
  13. Did you by any chance re-assign phones or change MAC addresses on devices? Doing this will wipe out anything set in advanced provisioner.
  14. Avaya phones are proprietary and will not work with any other PBX other than an Avaya one. Theoretically any generic SIP phones should work with Kazoo, but you may have to play with the various settings to get it to work.
  15. It's under "Settings - Paging/PTT Configuration. You can control two-way settings on that page. https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-How-can-I-use-PTT-Push-To-Talk-Paging-Page/td-p/49057
  16. That's a regular Kazoo intercom call which goes over SIP. Jack is referring to multicast paging which is directly phone-to-phone. Edit: I didn't see your first part lol...but yeah, you can do that on Polycoms too.
  17. Yes, we use this for many clients. It's not in advanced provisioner, so you either have to enable it from within the Polycom web GUI or with a custom config file. That being said, as far as I know you cannot program line keys to do this. It only works with the soft keys I think.
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