Anruag Posted February 6 Report Posted February 6 Hi Is there a way to setup call waiting tone for incoming calls when the user is busy with other call. As of now caller gets a regular RBT for call waiting calls .
Skoukou Posted May 22 Report Posted May 22 Dear Kazoo devs/coms, Is there any update on this? is it implemented allready somehow?
Administrators mc_ Posted May 22 Administrators Report Posted May 22 Each callflow can take a ringback param: https://docs.2600hz.com/dev/applications/crossbar/doc/callflows/ I suspect ringback.transfer might be used? Test and let us know
Skoukou Posted May 23 Report Posted May 23 I want to try, but i cant think of a way to implement the above, let me clarify in case we did not describe correctly the situation. So, Case1: Person A calls Person B, (Person B is free to talk) so Person B gets normally ringed and person A hears normal ringback tone. Case2: Person A calls Person B, (Person B is busy talking) so Person B now only sees in screen that he has a second call on the back(and maybe hears a tone, device settings) and PERSON A still gets the same ringback tone as Case1. In my Country when you call someone and he is "busy" BUT HAS enabled call waiting , you get a little tone every other second, or you get a voiceback saying the user you are calling right now is busy, please wait until he picks up. So how would i differentiate the callflow of Case1 with Case2. Thank you, i hope i explained it better now.
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