Anthony Goss Posted July 2, 2015 Report Posted July 2, 2015 I was told to go ahead and post this. As the title suggests, The Advanced Provisioner seems to be pushing "Account 2" under the account settings for the DSS keys instead of "Account 1". This took a while to figure out. The user needs to log into the phone and change from account 2 to account 1 manually.This has been confirmed on the T28. I can not confirm for T38 because the BLF tab in ADV PRV is messed up.
2600Hz Employees ricky ing Posted July 2, 2015 2600Hz Employees Report Posted July 2, 2015 Hi Anthony,Which account/device is this happening on?
2600Hz Employees ricky ing Posted July 6, 2015 2600Hz Employees Report Posted July 6, 2015 I'm not able to reproduce this. If this is still occurring, may you let me know which account/device and recreation steps?
Anthony Goss Posted July 6, 2015 Author Report Posted July 6, 2015 That is awesome. I will let you know if it happens again.
2600Hz Employees Kristin Muramoto Posted August 14, 2015 2600Hz Employees Report Posted August 14, 2015 Hi Anthony,We've been able to recreate this in production. We've created a Bug fix ticket for our Provisioning team to look into. We'll keep you posted.
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