Marie Posted October 21, 2015 Report Posted October 21, 2015 Anyone experiencing issues with iphone6? We have a customer who has a new iphone6 with Sprint service and a voip mobile app. He is experiencing call quality issues and calls dropping. I had him turn of wi-fi for calls. He is now set to use 3G for voice. I am waiting to hear if this has resolved his issues but wanted to check with the Community to see if anyone has experience with their customers using iphone6. I do not have an iphone6 to test with a mobile app for smartphone with the PBX.I do not have issues using my mobile app built by Acrobits on my iphone4 or my Android. We do have one customer who had issues but he had bad cell coverage service in his area and was also using signal boosters at his home for Internet service. Thanks,Marie
Michael D Posted October 21, 2015 Report Posted October 21, 2015 Marie, Have you tried the Opus codec? May work better over 3G
Marie Posted October 22, 2015 Author Report Posted October 22, 2015 Hi Michael,No, we are using 711u & 711a. I added several other codecs but was told that having several is not a good idea. I am waiting to hear feedback from customer after setting his iphone6 to use 3G for voice and not wi-fi.Thanks
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