Jason Posted December 30, 2015 Report Posted December 30, 2015 We had a request from a client to be able for a caller to hit their voicemail greeting, but then be able to press 0 during the greeting and get transferred to the receptionist. They mentioned they were able to do it on their old system.
brandonb@persephone.io Posted December 30, 2015 Report Posted December 30, 2015 Ahh yeah - this is a fun hidden thing. :) So to do that, just set another callflow to have 0 as the extension, and then it WILL actually work to do this. We stumbled upon it by accident one day!
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