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  • 3 weeks later...
  • 2600Hz Employees
Posted
Hello there,

I can see how it may seem they are not same since it now requires an extension.  SmartPBX is about presenting to the end user/administrator a cohesive intuitive phone system. It works the way most people would expect or makes sense as you explore it. It hides and automates all the myriad of things that can possibly be done with the APIs for the sake of usability to the user. It limits some things and requires others, like extensions for groups for the sake of usability for the most common use cases.

Please let us know if this helps.  If not let us know what you are trying to do and see how we can help.
  • 4 weeks later...
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