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Posted

I'm trying to put a new feature request on tickets.2600hz.com but when I log in, system says that my email address does not have access to 2600hz.atlassian.net.

Posted

Go to 2600hz.atlassian.net, and up in the top right corner, it says 'log in'. 

Click that, then at the bottom it says, "Need an account? Sign Up"

Hit that sign up link and create an account. Once completed, log in and you'll be able to create bug and user story tickets in their JIRA. 

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Posted

Thanks Extreme Rotary. However I think the issue here is actually a real permissions one. I am looking into it. New users who login are not being granted the JIRA app. It's something on the new JIRA user auth system they have and I don't know how to fix it but I'm working on it!

 

Posted
19 hours ago, extremerotary said:

Go to 2600hz.atlassian.net, and up in the top right corner, it says 'log in'. 

Click that, then at the bottom it says, "Need an account? Sign Up"

Hit that sign up link and create an account. Once completed, log in and you'll be able to create bug and user story tickets in their JIRA. 

I already have an account

 

15 hours ago, Darren Schreiber said:

Thanks Extreme Rotary. However I think the issue here is actually a real permissions one. I am looking into it. New users who login are not being granted the JIRA app. It's something on the new JIRA user auth system they have and I don't know how to fix it but I'm working on it!

 

Thanks :)

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