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    Welcome our Monster UI Apps Resource Pages!
    Below is a list of the applications developed by 2600Hz for KAZOO using the Monster UI Interface and documentation related to it. 
    If you have a question that is not covered here, check out our community forums.  

          Featured Apps

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    Smart PBX

    Call Center Pro

    Porting Manager   Comm.land   Dynamic Caller ID CallThru.us

     

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  • Accounts FAQ


    Accounts FAQ

    Below are Frequently Asked Questions for the Accounts app.  If you do not see an answer to your question here, please submit it in the comments at the end of this file. 

    General Information

    What is the Accounts app?
    Answer question here.

    Is there a tutorial to help me get started with Accounts?
    Yes!  You can find our setup guide and other help documents [add link HERE].

    How many accounts can I set up?
    There is no limit.

    Can I set up sub-accounts?
    Yes!  To set up a sub-account for one of your existing accounts, make sure you are first in the account you want to create a sub-account for.  To do this, 

    • Enter the Account application.
    • Select the account you want to create a sub account for on the left navigation list of accounts.
       
    • When the account overview page is displayed, pick the Use Account button to the right

      Accounts - Select account to enter.png

      OR
    • Use the "Jump" icon to jump to the account you want to create a sub account for.
       
    • accounts jump to account.png

       

    • You will see a message indicating you are "Masquerading" into that account. 

      Accounts - Masquerading.png
       
    • Once you are in the account, you can create the sub account using the navigation bar to the left.   You will be walked through the create account wizard.  Once your new account is saved the navigation menu to the left will look like the images below:

      Account sub account nav.png     -->        Account Sub account nav1.png

     

    Edited by Emily R (show revisions)




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