avig2

Hello, I have customer with 3 users overseas (I believe using Yealink). I need to provision their phones to Kazoo, but before I factory reset thier phones I'd liketo make sure everything is working fine. So instead of reseting thier phones is there a way I could set up the Provisioner to use "Account 2" only on these 3 phones to test that the extensions and outbound calling works before wiping the phone?

Thank you, i'll give it a try

Thanks, it worked perfectly! I created two workflows, ie *81 to Enable and *82 to Disable.

Hello, Does anyone have expierence using hosted Kazoo with a 3rd party mobile app which has video capabilites? If so could you please recommend which App. Thank you

Hello, I have a new customer who would like to the ability to turn on /off "After Hours" inbound routing rules manually (not based on time). Their old system allowed them to do this but I'm having trouble setting this up. The current inbound rule sends the calls to a "group". they want to sent the calls to a fowarding number after hours. Can a feature code be setup to change inbound rules? Any advice would be greatly appreciated

Does this work in the hosted environment as well?

Hello, Is it possible to fax a .doc or similar file in Faxbox of is it still limited to .pd and .tiff?

Hi, I'm trying to upload a custom ringtone to a Yealink T46U. I upload the ringtone to the Yealink phone in a .wav file, but I'm stuck on how to add it to Monster UI. Any advice would be greatly appreciated.

LunaTech, Your instructions where clear and amazing! I really needed this and couldn't figure it out.

esoare, as usual, you have the answers. I'll try filing the ticket myself and let you know how it goes. Thanks, avig2

Is there a way to override the config file to use this phone with 2600hz?

Hello, Does anyone have experience setting up Grandstream GDS3705 Door system with a Yealink T46S. I currently installed the GDS3705 but im having issues getting it to work the Yealinks using 2600hz. Ideally I'd like the Grandstream's keypad to be able to dial an extension. Any detailed instructions would be super greatly appreciated.

Thanks for the advice, I’ll have to keep it in mind for next time. I should also keep a record every time I make a change of any kind in case something goes awry.

I re-assigned a device last week, but it was only one and I factory reset it first. I didn’t do anything yesterday to these devices (at least not that I could think of). Would there be a log anywhere which would show when this occurred? Now that I think about it, I did add “STRP” to a few accounts last night in the UI!

Hi, Not sure what happened, but this morning a received 5 calls from one account saying they lost all their combo key settings (the main default line worked). I have no idea what could have triggered this or why those particular users. I have been receiving many "loss of registration" e-mail alerts as well lately which is also a concern. Any thoughts on this would be greatly appreciated, especially since i"m worried it could continue happening. The devices are Yealink T46S's