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avig2

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  1. avig2

    eFaxing

    Does this work in the hosted environment as well?
  2. Hello, Is it possible to fax a .doc or similar file in Faxbox of is it still limited to .pd and .tiff?
  3. Hi, I'm trying to upload a custom ringtone to a Yealink T46U. I upload the ringtone to the Yealink phone in a .wav file, but I'm stuck on how to add it to Monster UI. Any advice would be greatly appreciated.
  4. LunaTech, Your instructions where clear and amazing! I really needed this and couldn't figure it out.
  5. esoare, as usual, you have the answers. I'll try filing the ticket myself and let you know how it goes. Thanks, avig2
  6. Is there a way to override the config file to use this phone with 2600hz?
  7. Hello, Does anyone have experience setting up Grandstream GDS3705 Door system with a Yealink T46S. I currently installed the GDS3705 but im having issues getting it to work the Yealinks using 2600hz. Ideally I'd like the Grandstream's keypad to be able to dial an extension. Any detailed instructions would be super greatly appreciated.
  8. Thanks for the advice, I’ll have to keep it in mind for next time. I should also keep a record every time I make a change of any kind in case something goes awry.
  9. I re-assigned a device last week, but it was only one and I factory reset it first. I didn’t do anything yesterday to these devices (at least not that I could think of). Would there be a log anywhere which would show when this occurred? Now that I think about it, I did add “STRP” to a few accounts last night in the UI!
  10. Hi, Not sure what happened, but this morning a received 5 calls from one account saying they lost all their combo key settings (the main default line worked). I have no idea what could have triggered this or why those particular users. I have been receiving many "loss of registration" e-mail alerts as well lately which is also a concern. Any thoughts on this would be greatly appreciated, especially since i"m worried it could continue happening. The devices are Yealink T46S's
  11. Thanks a million for your explanation, I haven’t tried it out yet, but it makes sense. I’ll delete the incoming call handling in SmartPBX and rebuild both call flows in Advanced Callflows. Is there a way to test out callflows/new configurations in a text environment instead of my live accounts? Every time I try to experiment with different options I get a pop up saying my bill is going to change. It makes it hard to play around with the system.
  12. Another question. The reason for the 2nd call flow is because a small 5 person firm is joining this one. They have Polycom’s VVX 401’s. I’m getting them T46S’s for the office, but they want two phones for home, will the VVX 401’s work well with T46’s?
  13. I'm getting a bit closer but still have some issues. In my test scenario the Users don't have devices so their ext defaults to VM In SmartPBX>Main Number>Incoming Call Handling, when choosing Virtual Receptionist>Main Menu I could choose "Press 1 for USER", and when a caller press's "1" it goes straight to the Users VM since their isn't a device associated. BUT, in the attached CallFlow if a caller press's "1" the call disconnects, it will only go to VM if "Press 1" is assigned to a VM. Is there perhaps something built into the Main Number section in SmartPBX?
  14. Thanks! I’ll try this out and let you know how it works out.
  15. Hello, I have a customer who would like to add another "Main Number" to his account but have its own callflow. Currently their main number is set up in SmartPBX via "Incoming Call Handling", and under Virtual Receptionist by Main Menu I assign "Press1 for ..." and also set up the greeting. For the 2nd main number I went to advanced call flows added the new number then "Menu" but under Menu I only see an option for greetings. How do i add "Press1 for...." Also, could someone please advise if this is the correct to set up what I'm trying to accomplish. Thanks
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