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avig2

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Everything posted by avig2

  1. Hi, Can this be done in Advanced Provisioner or does it need to be done on the phone itself?
  2. esorae, As usual you always come through with the answers:) Could I bother you to detail the exact steps how to set this up in Advanced Provisioner i.e where do I find the "prefix" value etc. Thanks, avig2
  3. Hmm... not the prettiest, but I’ll try. Thanks for the instructions!
  4. Hi, is it possible to set up BLF in Advanced Provisioner to act as an intercom instead of ringing the ext. When I change the value to *0xxx the BLF stops working (ie. the light won't turn red when the other party is on the phone) ie. Type = BLF Account = Account 1 Value = *0102 (instead of just "102")
  5. Darren, Support indicated the same response to me, although my issue is with Yealinks. I sent over the config logs and support said that all looks good, but the phones I factory reset are both showing as not active in Kazoo and say “no service” on the phone. I’m not saying that it’s the provisioner per se, but something happened somewhere since I’ve done the same factory reset last week and the phones grabbed the configs with no issues. I’m just going to try deleting the phones and adding them back, hopefully that will work.
  6. Too late!! I had two phone reset to factory settings and now they are both not registered! These are both in production phones (but it's after hours). Any updates on what is going on?
  7. Amazing! I super appreciate the step by step instructions and Video (I love video tutorials, but I obviously couldn't request one). I hope to try this out on my customer's phones later today. Thanks
  8. Thanks, but I think if could get BLF with call pick up working it would work out best.
  9. Sorry, I meant Advanced Provisioner. Is it a call flow issue?
  10. I"m trying to basically set up a secretary/Bosses scenario. Could I set up the BLF and call pick up feature in advanced provisioner? For example, the secretary is ext 100, boss1 102, and boss2 103 What would be the steps to set this up? Thanks
  11. Hello, Is it possible to set up an SCA scenario using a Yealing T46S on Kazoo's hosted platform? The Yealink User Guide says it's possible "with a registered shared line". I've tried adding the same extension for two users but the system wouldn't allow it. Any ideas?
  12. Thanks for the heads up, I just got off the phone with Go Daddy support, and I didn't feel as if they fully understood all the record types, and of course I need to wait 24-48 hours before I find out if it worked.
  13. Hello, I"m trying to white-label with the Kazoo hosted solution. I've contacted Go Daddy multiple times but for whatever reason the only change that is taking hold is adding the sub-domain ie. portal@example.com, but nothing else is working. I gave Go Daddy the list of configuration details which kazoo provided but it's not working. Anyone have experience working with Go Daddy or any ideas how to get this done? Thanks
  14. Hello, I'm having an issue setting up the ability for multiple employees to send faxes via Kazoo's e-mail to fax function using the main fax number, which you could imagine is quite important since they ported their fax number away from their fax machine. I came across a tutorial on-line which showed that when adding a "Main Fax Box Number" there is an option to allow anyone using the same domain to have the ability to send faxes via e-mail, but when I add a main fax number the only option I see is the option to add "Inbound Notification Email" (which only allows for one e-mail address, I need to go to to "advanced callflows>Fax Boxes to add multiple recipients) I've attached a picture from the tutorial. Any ideas how I could get this option or at least set up the option whereby any e-mail coming from the company domain can send faxes via e-mail?
  15. Hello. Are there any updates on sending faxes via Fax Manager? While we're on the topic, how does one send a fax via the Fax Manager?
  16. I found Fanvil by googling for Voip Door Buzzers, I don't know anything else about them.
  17. Have you heard/tried of Fanvil Sip door phones?
  18. I guess I wasn't so clear. I would like totally replace their PBX. The multicast paging seems to solve my issues. Thanks
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