avig2

Hello, I'm having an issue setting up the ability for multiple employees to send faxes via Kazoo's e-mail to fax function using the main fax number, which you could imagine is quite important since they ported their fax number away from their fax machine. I came across a tutorial on-line which showed that when adding a "Main Fax Box Number" there is an option to allow anyone using the same domain to have the ability to send faxes via e-mail, but when I add a main fax number the only option I see is the option to add "Inbound Notification Email" (which only allows for one e-mail address, I need to go to to "advanced callflows>Fax Boxes to add multiple recipients) I've attached a picture from the tutorial. Any ideas how I could get this option or at least set up the option whereby any e-mail coming from the company domain can send faxes via e-mail?

Hello. Are there any updates on sending faxes via Fax Manager? While we're on the topic, how does one send a fax via the Fax Manager?

I found Fanvil by googling for Voip Door Buzzers, I don't know anything else about them.

Have you heard/tried of Fanvil Sip door phones?

I guess I wasn't so clear. I would like totally replace their PBX. The multicast paging seems to solve my issues. Thanks

How would I set up the buzzer via an ATA i.e. which settings in Kazoo?

I plan on installing Polycom VVX series phones on the hosted Kazoo system. I just don't want to have to pay a device fee for phones which aren't going to be using my service. Will this work with the VVX series?

I have a customer who leases out office space to lawyers. Each "tenant" is given a phone, but not phone service. What they do get is a service where the main desk secretary will page a particular lawyer when a client comes in via a legacy PBX. At first I thought I'd have to pay for each phone to be an extension, even though they might be using a different phone service (I guess on a different line). But according to what I'm reading here is it possible to set a paging scenario in one building without using Kazoo (of course I'll push for them to use Kazoo...)? Am I reading this correctly?

I have a potential customer who is still using analog phones with a legacy PBX which has the ability to buzz open the front door. Their question is whether or not our system could be integrated to their door? Any ideas?

When I logon to my hosted account I still see Monster UI. Does anyone know how I could tell if i"m 4.0?

Thanks, I'm in!

I'm logged in but still getting an error stating I don't have access

Thank, I'll check them out.

Hello. I just set up my first office but was caught off guard in regards to a billing/invoicing system. I could manage this manually for one account, but I really need to set something up ASAP. Any suggestions for a quick and easy solution? My main line of business is wholesale carrier and in that line of business we wire funds. Retail is a new experience for me. Thanks,

Hello Darren, I was wondering if there were any new developments on the Reseller Reporting tool?

Hey guys, I was wondering if there is a way to add the company contact directory to the "Directories" on the Polycoms? I could download the directory from the "Dashboard" and the call flow allows dial by name, but I can't seem to get the directory onto phone. Any ideas? Thanks, Avi

Ouch, I should have guessed that one!

Hello. i"ve noticed that after auto provisioning the vvx310's that 1. I could only reach the polycom page by entering https://xxx.xx.xxx and 2. The default password no longer works. Does anyone know how I could log into the phone to set up such features as the line keys? Thanks, Avi (the only way I know how to provision is based off of the documentation from the community. Is there perhaps another way where I could add such things as the line key functions into the provisionor?)

Guys, thanks for the replies. I ended up purchasing my first phones (VVX310's) from ATHQ (American Telecom Headquarters). Their pricing seems to be the most competitive and I received my order next day with free shipping.

Guys, thanks for the replies. I ended up purchasing my first phones (VVX310's) from ATHQ (American Telecom Headquarters). Their pricing seems to be the most competitive and I received my order next day with free shipping.

I understand that the total number of trunks available to all the sub-accounts are limited by the number of trunks purchased in the main account. The issue I'm running into is to how exactly limit the amount of trunks per sub-account. I've tried limiting the trunks in Monster UI via the "Accounts Manager" but it didn't seem to "take". Additionally, it appears that setting up a service plan and billing for a sub-account is not available via the UI. Could someone please advise how they go about setting up service plan and bill their accounts? Any assistance would be greatly appreciated. Thanks, Abraham

I just finished listening to the first Webinar and would love to hear the 2nd one if possible as well

Hello. I'm setting up my first office and i'm looking for a supplier for Cisco VVX phones, any assistance would be greatly appreciated

I was told by 2600hz to ignore this warning.

Hello, I keep getting the following error whenever I try to login into the community. "Your connection is not private Attackers might be trying to steal your information from 2600hz.desk.com (for example, passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID"