[New Release: Reseller Accounting!]

Great !

[New Release: Reseller Accounting!]

Thanks Katie!

["Next action" off of Main Number Virtual Receptionist routes (press X, etc) not working]

Hi,
I'm testing the Press "X" etc routes off the Main number Virtual receptionist.
For example I am testing Press "2" for technical
Technical is a User group called Technical.

The call routes to Technical
after 20 seconds, the call is supposed to go to the Next Action "Main Menu (Open hours) " option
the call hang up.
Although, when you call the User group "8822" directly, it does ring the appropriate phones in the group AND goes to the Next action "Main Menu (Open hours) " option

Any Ideas?

[Dial by Name Directory Option from Virtual Receptionist Menu (Main Number)]

CBV, just set this up with your method, works! Thank you

[Dial by Name Directory Option from Virtual Receptionist Menu (Main Number)]

Hi Kristin,
So, I have a Main number setup in Monster. I cannot access that Call flow menu from the Advanced call flow module in Monster (this is where I could add the directory option)
Is this by design, that you must create the call flow in advanced call flow editor, not the "main number" option in the GUI?

can't see this in the advanced call flow app, only kazoo ui

[Dial by Name Directory Option from Virtual Receptionist Menu (Main Number)]

This may have been addressed previously, but is there a way to provide the Directory option as a route option from the Virtual Receptionist? (Entering characters of last name via touch tones)
I went a step further and went to the Advanced Call Flow Module,

[Is it possible to move DIDs/numbers/TNs from a Parent account to a sub account and vice versa in Number Manager?]

@Marie, thanks for the ideas, I will test further

[Is it possible to move DIDs/numbers/TNs from a Parent account to a sub account and vice versa in Number Manager?]

Marie, did you delete the number from the numbers under smartPBX , or numbers manager?

[Reporting Module]

Has the Reporting Module been released yet for testing?

[Voicemail Transcription]

Same here Rick

[Branding Idea]

We are in a similar position as Rick. Once the Branding App is released we will be using and testing Monster full force

[Is it possible to move DIDs/numbers/TNs from a Parent account to a sub account and vice versa in Number Manager?]

I'm not able to move the DIDs from a customer /sub account up to a parent account

[Is it possible to move DIDs/numbers/TNs from a Parent account to a sub account and vice versa in Number Manager?]

Is it possible to move DIDs/numbers/TNs from a Parent account to a sub account and vice versa in Number Manager?

[Branding Idea]

Hi, any updates on when the Branding App will be released?

[Branding Idea]

Yes, Yes, Yes

[Can someone explain how Park Orbits work on 2600hz?]

Great, definitely interested in trying it out. thanks

[Can someone explain how Park Orbits work on 2600hz?]

Karl A has mentioned Park Orbits a few times . I would like to test some of the functionality
Thanks

[How can you see a phone's registration status in monster?]

Thanks

[How can you see a phone's registration status in monster?]

Good point, looking for ip address and registration details as well

[How can you see a phone's registration status in monster?]

Is there a way to see if a phone is registered using Monster? ( Similar to using VoIP Services/Registrations in the Kazoo UI)

[Advanced Provisioner Success! (YEalink T22P and Polycom 550)]

** BTW, had to use http not https for this to work

[Advanced Provisioner Success! (YEalink T22P and Polycom 550)]

Success-Got a Yealink T22P and a Polycom 550 up and Running using the Advanced Provisioner- Awesome work 2600hz team! :)