Michael D

Maybe more of, the primary device is not registered any longer so the call goes to an alternate device (landline, cell phone, etc)

Marie, you can associate a landline or mobile device to the phone where calls ring in. Or create a find me follow me .

I'm curious, when the term "QOS" is mentioned in this thread. Are we talking about the ability for a router to perform some traffic shaping? Other than that, what else can be done? if you mark packets on the egress towards someone like Comcast, they are not given any priority once they leave your router. (unless this is something beyond basic business broadband circuit)

THanks

Hey, what Mikrotik router and firwall models have you used?

Also, I use http://www.pingtest.net on a firefox browser via wired ethernet connection . If you get less than a B grade with Packet loss, Ping time, or Jitter. Chances are the connection is going to be problematic with VoIP Also, try this test http://www.ringcentral.com/support/ca... hth MD

Here is a similar thread https://helpcenter.2600hz.com/2600hz/...

Appreciate the status updates, i subscribed as well Is this a 2600hz issue specifically? or the datacenter/ Telco building

Sounds Good Isaac, thanks!

Great thread!

Good Morning Logicwrath, Thanks for the response. I am using p3 as well, but cannot seem to get it to work with https, have you?

I'm testing Advanced provisioner currently with a Polycom 550. The Advanced provisioner is advising using this URL: https://p.s.zswitch.net This url does not seem to be working, or I have the polycom misconfigured Thanks MD

Thanks,

No problem, just was curious if someone did actually get this scenario to work . I'll try it out Thanks

We have a reseller/Customer that wants to record outbound calls from their agents

Karl, do you have a screenshot of this working scenario? (outbound)

Does anyone know if there is a way to lower the volume on hold music on the platform side? Or, is there a best practice regarding file specifications that can make music sound lower or higher? Thanks MD

Coincidentally, I am trying to figure this out as well. This solution kills a great deal of Time of day holiday routing /call flows for us

I actually like Polycoms, the reseller in this case can't get past the 66/77 grandstream pricing price as you mentioned.

Hi 100T, Yes, it is working pretty well for the last 2 weeks (new install) This customer relies heavily on Park zones (Monitored Call Park) There was an issue about 2 weeks ago, where all the presence stopped. Rebooting the phones resolved it. This particular install was created completely in kazoo ui, and the sip usernames are numeric Let me know if I can answer any questions **Also, we are using hosted MD

Thanks for the reply, i'll start testing here

Also, could it simply be that on the other internet connections there was a firewall blocking the provisioner? "In addition, the client should allow access to our web and API servers on: 80 TCP 443 TCP 8000 TCP 8443 TCP"

From what I understand, if there are too many requests to the provisioning server from non phones/scans, you'll get blocked I open a case and give them a heads up if I think there is an issue

Joy, The server type is set to http too, right? Also, from the same public IP as the phones, do the provisioner optios still show on the device (KAzoo ui, device) If not, your IP may be blocked by 2600hz MD

Hi, Does anyone have a Grandstream GXP2160/40 configuration that seems to work well on the hosted platform? We have a reseller who has had the same 4 phones registered for 2 months, but today started seeing 403 Forbidden errors when trying to dial out. The errors cleared after rebooting. Can anyone share their working grandstream configuration? Network Settings "NAT Traversal" None ? Sip Settings? Any advice would be great Thanks MD