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filipe started following Izabell balash
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Hey Karl, Sorry about that! I've asked Erik to reach out to you to find out exactly what you are looking for and will be able to moving forward with getting this process started for you. We were just finalizing some documentation to smooth out the onboarding process, but understand you're looking for this ASAP, so can at least begin the conversation.
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Hi! We are currently working on this functionality - we have the ability to handle 3- way conference calls but are just now building out the UI to support this. Thank you for your patience, we're hoping to get this into your hands ASAP.
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We are continually enhancing our product suite so we can provide you with the best reseller and end user tools that will help your business be successful. We are going to start sending out product surveys to get your input and to help us identify exactly what you and your customers need. We’re currently working on improving our Operator Console and have a few questions for you based on your customer’s requests and feedback when it comes to operator and attendant functionality. Please take our short 6 question survey that won’t take more than 2 minutes of your time. Your response will make a difference! Take the survey here.
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SMS is now enabled on Hosted Platforms
Izabell balash replied to Emily R's topic in Product Discussion
You would need it to be provisioned and assigned to a user in SmartPBX , and assign that user an SMS enabled number. Then when you text that number, a message will appear in bria and you can respond back to it and should receive it on your cell phone. Is there something more specific that you are asking? I feel like I am also a bit confused by your request. -
SMS is now enabled on Hosted Platforms
Izabell balash replied to Emily R's topic in Product Discussion
@Karl Stallknecht @esoare Correct, so this is currently available only to native numbers, we're working on getting the rest functioning as well. You are also correct about the Bria, if you enable the presence setting you will be able to send and receive messages on the interface. Definitely sorry to hear that you're not able to see the point and this doesn't help you Everyone of our resellers is different, can't win them all! Eventually, we'll have SMS/Chat but we're also currently working on larger projects that have been re-prioritized due to the pandemic. It's on our radar, and not an afterthought - but some of our resellers can and will utilize this so we're looking forward to hearing about those use cases Keep up the great feedback! -
SMS is now enabled on Hosted Platforms
Izabell balash replied to Emily R's topic in Product Discussion
@Karl Stallknecht Ok so everything should be ok on your end now - please let me know if you are now able to see the SMS settings. And if you are reading this and also running into this issue, just ping me directly and we'll take a look at your account. Thank you everyone! -
SMS is now enabled on Hosted Platforms
Izabell balash replied to Emily R's topic in Product Discussion
Hey Karl, 1. Can you try clearing your cache and trying again? 2. Correct, there is no Chat/SMS UI for your end users to converse back and forth, but they can do it on a Bria or other messaging platforms that you can bring your own number to. 3. MMS is not currently supported, eventually it will be but not at the moment. Let me know if number 1 works for you, if not send an email to feedback@2600hz.com and we'll try and get it sorted for you. Thanks! -
Current technological advancements are pushing towards a more mobile lifestyle and workforce, yet internet providers can't keep up with the demand for data. The increasing incidences of internet outages and lack of connectivity in many places are disrupting the productivity of not only the remote workforce, but also in the day to day activities of the average business owner. As the need for mobile solutions continues to grow, there's a huge opportunity for you to take advantage of the shift and become an early differentiator. View the recording of the webinar led by Darren Schreiber, CEO & Co-Founder of 2600H as he discusses the unique use cases, business opportunities available, and the tools 2600Hz has built to keep you ahead of the game. What We'll Cover: Growth and Trend Projections of the Remote Era Leveraging Data Failover Keeping your Employees Connected Seamlessly Away from the Office Bundle your Offerings and Grow a Platform View the Recording
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untilCurrent technological advancements are pushing towards a more mobile lifestyle and workforce, yet internet providers can't keep up with the demand for data. The increasing incidences of internet outages and lack of connectivity in many places are disrupting the productivity of not only the remote workforce, but also in the day to day activities of the average business owner. As the need for mobile solutions continues to grow, there's a huge opportunity for you to take advantage of the shift and become an early differentiator. Join Darren Schreiber, CEO & Co-Founder of 2600Hz, on October 9th at 12pm PDT as he discusses the unique use cases, business opportunities available, and the tools 2600Hz has built to keep you ahead of the game. https://attendee.gotowebinar.com/register/8389570989534395917
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untilWill you be at ChannelCon by CompTIA this year? We will be! Join us at booth #405 and meet the team! https://mychannelcon.comptia.org/
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Hi all, This is a great idea. We're working on something like this now for you. Stay tuned!
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Every month we'll touch on a new topic relevant to the industry. All webinar discussions will be approximately 30-45 minutes, with the last minutes remaining for Q&A. August 29th, 2018 at 11:00 AM PST Speaker: McClain Roth Bio: Mclain Roth is the Director of Sales at Telnyx, a real-time communications provider headquartered in Chicago. As a member of an agile organization, Mclain spends his day solving business communications needs, developing innovative and scalable strategies for application developers and enterprise accounts alike. His sales engineering background and technical sales consultant experience at AT&T position him as an expert in the field. He majored in Philosophy at Colgate University in New York. Description As a communications solutions provider, you count on the connectivity, reliability, and feature-set that your carriers offer you. This webinar will touch on some of the best practices around carrier infrastructure, direct control and how software interfaces can empower providers to get more out of their carriers. Join us as we discuss how UCaaS and communications platforms alike are pushing the boundaries of real-time communications. Registration Link: https://attendee.gotowebinar.com/register/3319067556241809410
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If you missed the live webinar: Recording Link.