[Advanced Provisioner - Current Firmware Settings]

As noted via emails and forum announcements we are now trying to post with a few days notice prior to updates. That will include firmware updates.

 

[what is Number of times to ring members?]

Yes, this was actually a community contribution. Someone wanted a simple ability to ring groups of people repeatedly, up to a limited number of times. It's kind of a poor-man's call center.

 

[New forum feature: Reply by email!]

Miss the old Google Groups "email only" format of communicating? With the help of ninja engineer @Bret Truchan, we're bringing it back!

You can now reply by email to notifications you receive from the forum. Read https://forums.2600hz.com/forums/announcement/5-post-to-forums-via-email-now-available/ for more details.

(We're working on a simple way to email all posts to you as well. Stay tuned for that)

 

[This Forum Rocks!]

Moderator's note: The Forum Rules section was supposed to be locked to only have forum rules. My apologies. I am moving this post. The poster did nothing wrong, I screwed up the system setup to allow posts here.

[Forum Rules and Posting Guidelines - PLEASE READ]

Rules and Guidelines For the 2600Hz Community: Discussions, Reviews, and User Generated Content
These guidelines apply to all places in the 2600Hz Community Forums and Documentation areas where users can post content. This includes, but is not limited to: discussions, comments, guides, product reviews, screenshots, artwork, videos, tags, etc.

When providing feedback, posting information, or discussing a product in the 2600Hz Community, whether it’s negative or positive, please make sure you are being relevant, constructive and polite. Developers take feedback from all kinds of sources into account, even though they may not have the time to respond to every post or question.

Please note that Administrators/Moderators reserve the right to change/edit/delete/move/merge any content at any time if they feel it is inappropriate, abusive, or incorrectly categorized.

 

General Rules
Do NOT do any of the following:

• Flame or insult other members
• Post personally identifiable information (i.e. name, address, email, phone number, etc.)
• Post advertisements or add advertisements to your signature, or attempt to solicit other members via the forum in any way
• Post links or attempt to covertly promote outside services
• Bump threads
• Derail a thread's topic
• Post spam or links to phishing sites or Re-post Closed, Modified, Deleted Content
• Repetitively post in the incorrect forum (example: VoIP device provisioning settings in the product feedback section)
• Openly argue with a moderator
• Artificially manipulate the User Review system or voting/rating systems
   

Content Rules
Do not post any content on the 2600Hz Community containing the following:

• Porn, inappropriate or offensive content, leaked content or anything else not safe for work (NSFW)
• Any discussion of piracy will result in a permanent ban from the 2600Hz Community including, but not limited to:
  • Cracks
  • Key generators
  • Console emulators
• Cheating, hacking, game exploits
• Threats of violence or harassment, even as a joke
• Posted copyright materials
• Soliciting, auctioning, raffling, selling, advertising, referrals
• Racism, discrimination or slander
• Abusive language, including swearing
• Drugs and alcohol
• Religious, political, and other “prone to major arguments” threads
   

No Backseat Moderating

• Let the moderators, moderate. Backseat moderating is when people who are not moderators try to enforce the forum rules. If you see a person breaking the rules, take advantage of the Report  button or simply ignore the offensive content 

Report Posts to Moderators

• Should you observe a fellow Community member breaking these rules please report the post or item by clicking the Report button located on every item, post, and review.

Repeated Offenders

• Repeated offenders of the above rules and guidelines will be banned from the 2600Hz Community. A moderator has the ability to ban a user for violating the rules at their discretion.

Enforcing the Rules
We have a variety of methods we use to enforce our rules, including, but not limited to

• Asking nicely to stop the negative contributions
• Asking you less nicely the next time
• Suspension of accounts (temporary or permanent)
• Removal of privileges, or added restrictions to account
• Adding restrictions to the 2600Hz communities, such as adding NSFW tags
• Removal of content
• Banishment from 2600Hz Community

[Lots of redirection_to_new_destination email alerts]

This is GREAT, thank you, hold onto this, we're gathering a list now that we finally have a damn tool that allows peer reviews (that is what has taken so long).

 

[Lots of redirection_to_new_destination email alerts]

@Ivan Tazelaar We're putting together a group of folks to help with docs, would you consider joining? It's just a small commitment to touchbase once a week. We'll divy up the biggest needs and split the work but also coach people on it. You get the added benefit that you can interact with our staff directly and get answers to, well, whatever you want!

 

[Guide: Homer & CaptAgent for Kazoo Installation]

I've edited the post on your behalf.

[Guide: Homer & CaptAgent for Kazoo Installation]

Hi guys,

     Let's not turn this into a flamewar. There are plenty of older open source products out there whose forums are flame wars, and it impacts the product negatively. Let's keep it positive.

      Anthony - can you edit your original post please and simply cite the sources you used? Something like "I've compiled a list of instructions primarily from XXX but also from YYY, so credit to those guys. I am reposting the instructions here solely for convenience".

      I think that's pretty reasonable, the instructions are not some sort of secret but someone did spend time crafting them so they should get the credit for sure.

[Call Forwarding to Cell Phones]

That's what the option requiring pressing 1 on answer is for. Nobody likes it, of course, but that's why it exists.

 

[Forum Notifications]

Nope, I did the same thing I just mentioned - just followed all sections.

[Forum Notifications]

We're working on a "subscribe to all" button actually, but for now, you must go into each forum topic and click "Follow".

 

[How To Blacklist Privacy Calls]

This is already addressed in 4.1. There is now a blacklist of private numbers flag, and it will block them with a smarter routine that checks the headers without you having to specify the numbers like before.

 

Check  https://github.com/2600hz/kazoo/blob/master/applications/crossbar/doc/blacklists.md- it's listed as "should_block_anonymous"

 

[SMS text]

There is nothing available yet. But you can do bring-your-own-carrier and then use SMS services from the carrier while routing the voice calls to the hosted platform.

 

We do have some plans for SMS & MMS but not ready to announce yet.

 

[Streaming music on hold from local source?]

Mind pasting the JSON you ended up with for reference?

 

[CSR or Excel uploading]

You can just loop through a CSV (I think that's what you meant?) and use the API to add each person.

[Yealink T46S & T48S Phone Support]

Sorry yes, I'm referring to v81

[Guide: Homer & CaptAgent for Kazoo Installation]

This is awesome. We are developing a sysadmin section - can we copy this to their? It will operate like a Wiki so people can edit it.

 

[Yealink T46S & T48S Phone Support]

Hoping within a week or two to support the new firmware, which I believe is what is required to support the T46S, yes?

 

[Streaming music on hold from local source?]

So I'm not 100% sure but I believe the change was made for any media handling. So if you just make a media node but set it to shout:// it should also work, then you make a callflow that plays that media node. The validation might be restricting this, though, so not 100% sure on that.

 

[Streaming music on hold from local source?]

Still not getting this. What's the use case? Like, you dial a number, it's a callflow to play media, but the media is really a shoutcast URL? Are you streaming a radio show with a call-in number or something?

 

[Streaming music on hold from local source?]

29 minutes ago, FASTDEVICE said:

Here's an idea... How about providing us a device that can stream a URL much like the SIP URI device.

I can think of endless possibilities for use and monetizing. 

I'm not sure I understand this request? What do you mean "providing us a device". Like, setup a server that streams media? I don't understand.

[Streaming music on hold from local source?]

58 minutes ago, FASTDEVICE said:

I can confirm that streaming music now works in production. You must configure through the API in order to make it work.

IMHO, it's freakin' awesome. Big thanks 2600hz team for listening and making it possible!

This is correct. You can set 

{ "data" : { "music_on_hold": { "media_id" : "shout://22.22.22.22:80/live" } } }

on your account. We're working on ways to expose this in the GUI but for those who really need it, it's there!

[Salesforce Click to dial in and out]

I hope you are using WebSockets and not Webhooks for that!

[New issue]

Thanks Extreme Rotary. However I think the issue here is actually a real permissions one. I am looking into it. New users who login are not being granted the JIRA app. It's something on the new JIRA user auth system they have and I don't know how to fix it but I'm working on it!