Emily R

Call Recording User Guide

By Emily R, October 9, 2020 in Product Discussion

• call recording
• call recording user guide
• (and 1 more)

  Tagged with:

  • call recording
  • call recording user guide
  • set up call recording

White Labeling CallThru.us

By Emily R, October 19, 2020 in Product Discussion

• callthru.us
• white label
• (and 1 more)

  Tagged with:

  • callthru.us
  • white label
  • mobile voip

Network Considerations and Recommendations

By Emily R, November 6, 2020 in Product Discussion

Associate a Device with a User

By Emily R, November 23, 2020 in Product Discussion

• devices
• users
• (and 3 more)

  Tagged with:

  • devices
  • users
  • match user and device
  • callflows
  • smartpbx add device

Setting up a Ring Group

By Emily R, November 23, 2020 in Product Discussion

• ring group smartpbx
• ring group callflows

Managing Service Plans and Usage Fees

By Emily R, November 25, 2020 in Product Discussion

• service plans
• usage fees
• (and 1 more)

  Tagged with:

  • service plans
  • usage fees
  • account billing

Dial Plan User Guide

By Emily R, December 1, 2020 in Product Discussion

• dial plan
• regex calling

Conferences App User Guide

By Emily R, December 2, 2020 in Product Discussion

• conference calls
• video calls
• (and 2 more)

  Tagged with:

  • conference calls
  • video calls
  • comm.io conferencing
  • conference call user guide

SmartPBX: Setting Up Office Hours

By Emily R, December 3, 2020 in Product Discussion

• smartpbx office hours
• set office hours

Provisioner User Guide

By Emily R, January 5, 2021 in Product Discussion

• provisioner
• register phones
• (and 1 more)

  Tagged with:

  • provisioner
  • register phones
  • provisioner user guide

How to submit a Feature Request to our Product Group

By Emily R, January 14, 2021 in Product Discussion

• feature request
• product roadmap

Assign Hold Music or Announcements

By Emily R, February 1, 2021 in Product Discussion

• music hold
• announcements

Add multiple extensions to a User

By Emily R, February 1, 2021 in Product Discussion

• add extensions
• user extensions

Provisioner: Device Unlock Setting

By Emily R, February 26, 2021 in Product Discussion

• phone lock unlock
• provisioner unlock phone

Callflows Reference Guide

By Emily R, April 20, 2021 in Product Discussion

• callflows
• callflow reference
• (and 1 more)

  Tagged with:

  • callflows
  • callflow reference
  • callflows settings

Faxing in the KAZOO platform: Setup and Configuration

By Emily R, April 27, 2021 in Product Discussion

• kazoo fax
• fax setup
• (and 3 more)

  Tagged with:

  • kazoo fax
  • fax setup
  • voip faxing
  • cloud-based faxing
  • fax

Calling all Pivot Masters! Join our survey and submit your feedback

By Emily R, October 7, 2022 in Product Discussion

Call Center Pro Survey

By Emily R, August 26, 2020 in Tips and Feedback

• call center pro
• ccpro
• (and 1 more)

  Tagged with:

  • call center pro
  • ccpro
  • survey

Call Recording Survey

By Emily R, August 26, 2020 in Tips and Feedback

• call recording
• survey
• (and 1 more)

  Tagged with:

  • call recording
  • survey
  • record calls

Help us update our Operator Console !

By Emily R, December 18, 2020 in Tips and Feedback

Product Focus Group Meeting Recording 01-27-2021

By Emily R, January 28, 2021 in Tips and Feedback

• product focus group

Monster Keyboard Shortcuts

By Emily R, February 17, 2021 in Tips and Feedback

• keyboard shortcuts
• monster shortcuts

Reminder! Our Product Focus Group is THIS THURSDAY April 29

By Emily R, April 26, 2021 in Tips and Feedback

• product focus group

Webhooks UI Update suggestions anyone?

By Emily R, February 23, 2022 in Tips and Feedback

• feedback
• webhooks

Provisioner Update, Release 01-28-2021

By Emily R, January 27, 2021 in Provisioner Service

• provisioner